Loci - Overall Rating based on 28 reviews
Featured Reviews
Reviews (28)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
New pair shipped promptly
After my washing fiasco wrecked my shoes, I reached out to customer service and sent over some pics. They wasted no time and sent me a new pair right away. It was all super easy and stress-free, and I was blown away by how quickly they fixed everything. Now I can rock my fresh kicks with confidence and not be mistaken for your average American dad.
Free sneakers
I'm still in disbelief! I scored a free pair of sneakers from this amazing place because I won their giveaway. I got an email telling me I was super lucky and my Balance Sneakers are coming to my house for free. I'm totally shocked and thrilled at the same time. I can't wait to get them and try them on. Huge thanks, you guys are awesome!
Nicki Minaj shoes
I ran into some issues with my order, but the customer support was amazing! Nicola really came through for me, and now I'm super excited for my Nicki shoes to arrive! I'm so thankful for their assistance, thank you all so much!
Stylish and versatile fashion collection
This fashion collection really nails that sweet spot of comfy, stylish, and colorful. Whether you're rocking a sharp City suit or going for a laid-back vibe, this collection is a total fashion win. The little details and top-notch quality of the products make them a cut above the rest. And can we talk about the customer service? They really know how to treat their customers right, from easy ordering to speedy delivery. Hats off to the brand for always coming through with style and service!
Flat, supportive sneakers
These sneakers are just stunning and so easy to style up or down while still looking sharp. The support inside is amazing, making them ideal for wearing all day long. My interaction with the company was truly exceptional - they really went the extra mile. I'm definitely a fan for life now and would recommend their products to anyone.
Shoe purchase
The customer service at this place is seriously amazing. I ordered some shoes and they were missing from the package when it arrived. But I contacted them through the website and got a reply in just 12 hours. They quickly sent me a new pair without any issues. I was so impressed by how fast and responsive they were, especially since online retailers can sometimes be a pain. I'm really thankful for the great service they gave me.
eco-conscious shoes
I gotta say, my recent interaction with customer service at this place was top-notch. I messed up my order, but when I contacted their support team, they fixed it real quick, within a day. They let me know right away that everything was sorted and my stuff is on its way. It's great to see a company that not only sells cool eco-friendly products but also cares about keeping customers happy. I totally suggest checking them out if you want quality products and awesome customer service.
White locis purchase
I bought a pair of white locis from your store not too long ago and unfortunately, the package arrived in pretty bad shape. It was all broken and looked like someone tried to fix it with tape. To make matters worse, my locis had some big black dirt spots on them. Despite that, I have to say that the customer service I got after I complained was top-notch. I got a quick response from Alex in just a few hours and they offered me a few different ways to make things right. They didn't have the same pair in stock anymore, but Alex went out of their way to show me other choices, even offering a more expensive pair in the same color. What really stuck with me was that I didn't have to send back the dirty pair - Alex gave me tips on how to clean them up. The whole time, the communication was super friendly and fast, which made the whole situation way better than I expected.
Review with most votes
White locis purchase
Read on