LuisaViaRoma Reviews

: 8
75% Would buy here again

Most relevant positive review

  2024-03-13
Accessories during sales
I just bought some accessories when they were on sale and it was a really great experience overal...Read on
Altenwerth

Most relevant negative review

  2024-02-13
Order express shipping on Wedn
I was really looking forward to getting my order fast so I could rock my new clothes. But it'...Read on
Muller

Review with most votes

  2023-01-30
Luxury Fashion at its Best wit
As a client of LuisaViaRoma, I have had a fantastic experience shopping with the company. Their o...Read on
Gilda Beier

Reviews (8)

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    Would buy here again
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    Luxury Fashion at its Best with LuisaViaRoma

    As a client of LuisaViaRoma, I have had a fantastic experience shopping with the company. Their online store is easy to navigate and offers a wide variety of luxury fashion items from both established and up-and-coming designers.

    The customer service team is also top-notch. Whenever I've had a question or concern, they've been quick to respond and always helpful in resolving any issues.

    Additionally, I've been impressed with the speed and reliability of their shipping. I've never had any problems with my orders arriving on time or in perfect condition.

    Overall, I highly recommend LuisaViaRoma for anyone in the market for luxury fashion. Shopping with them has been a seamless and enjoyable experience.


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    Flawless transaction, timely shipping, updates, careful packaging, included import fees.

    I just wanted to tell you that my recent purchase from your website was amazing! Everything went super smoothly, from the beginning to end. I really liked how quick the item was shipped out and the updates on its shipping were so useful. When the package arrived, it was clear that a lot of care went into packaging the item to make sure it arrived in great condition. And to top it all off, I was pleasantly surprised to see that the import fees were already included in the price, so no surprise customs fees when it was delivered. I have to say, I am really impressed with the great service I got. Thanks a bunch!


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    Super cool clothes

    I recently purchased some awesome clothes from this store that I couldn't find anywhere else! Their website was super user-friendly and everything was organized really well. I appreciated how detailed they were with showing the items, it definitely helped me decide what to buy. The checkout process was a breeze and my order arrived really quickly. All in all, my shopping experience at this store was fantastic.


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    Luxury fashion purchase

    My shopping experience at this store was really nice. They had a bunch of fancy brands to choose from, which was cool. I wish they had more variety, especially more Celine stuff. Hopefully, they'll start carrying more brands like Celine in the future.


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    Accessories during sales

    I just bought some accessories when they were on sale and it was a really great experience overall. The only issue was that it took a bit longer for them to arrive because of the sales, but besides that, everything was perfect.


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    Order express shipping on Wednesday

    I was really looking forward to getting my order fast so I could rock my new clothes. But it's been a few days and my package still hasn't shown up. Starting to get antsy and bummed out.


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    Would buy here again
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    Fast delivery with precise and detailed shipping

    My order got here really fast after I placed it, and the shipping was super organized and detailed. It came exactly when they said it would, and everything was spot on, just like usual.


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    Unacceptable customer service

    My experience with this store seriously let me down. I ordered something, but it never showed up. When I contacted customer service for help, they weren't very good at getting back to me and their replies weren't helpful. Right now, I'm just really hoping I can get my money back. Based on what's happened already, it doesn't seem like it's going to be easy.


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