LuisaViaRoma - Overall Rating based on 20 reviews
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Dreamy dress purchase
I just bought this amazing dress from an online store and I am so happy with my whole shopping experience. The service was outstanding and my dress got to me in just 2 days. The quality of the dress is really impressive, showing great attention to detail and style. I'm so excited about my purchase and I can't wait to wear it. I definitely suggest this store to anyone who wants great service and high-quality items. I'm excited about shopping here again in the future. Thanks for such a great experience!
Trendy clothing
First and foremost, I just want to say that my time with this company has been amazing. Ordering through their website was so easy. The customer support team was really impressive, they answered all my questions quickly and gave me all the info I needed. The prices are a bit high, but the quality is worth it. And the delivery was super fast! I ordered and got my stuff in a flash. Overall, I'm really happy with my shopping experience at this store.
Designer handbag
I just bought a fancy handbag from this high-end store, and I have to say, I was really pleased with how everything went. They have a great variety of luxury designers on their website, and I easily found just what I was after. The shipping was super quick, and my order arrived in perfect shape. On top of that, their customer service was fantastic - they answered all my questions and gave me all the details I needed. I definitely suggest checking out this store if you're in the market for some top-notch fashion pieces.
Repeated positive experiences
I've bought stuff from this store a few times now and every time has been really good. They always deliver everything super fast, and if something doesn't fit, returning it is no problem at all. Their customer service team replies to emails really quickly, which I like a lot. Basically, I'm happy with my experiences and definitely plan on shopping here again.
Unique and in-demand products
I always find cool stuff at this store that's always sold out at other places. Prices are good too, so it's a great spot for luxury shopping. Delivery through DHL is super easy and reliable, so my stuff always arrives in good shape and on time. I totally recommend this store for anyone hunting for top-notch, special items.
Personal stylist experience
As a personal stylist, I expect a certain level of professionalism and service when working with retailers. Unfortunately, I had a really bad experience with LVR's customer service. I contacted them about an order for my client that was a big deal, but they were incredibly rude and unhelpful. They even hung up on me while I was explaining things, which is just not cool in customer service. On top of that, they took forever to process my order because of some verification issue with the payment method. It was really frustrating, especially since other retailers have been so quick and efficient. I get that issues can come up, but the lack of communication and help from LVR was really disappointing. I really hope they take a look at their customer service and make improvements moving forward.
Accessories during sales
I just bought some accessories when they were on sale and it was a really great experience overall. The only issue was that it took a bit longer for them to arrive because of the sales, but besides that, everything was perfect.
Beautiful items, seamless return process
I bought some stuff online not too long ago, and I gotta say, I was super happy with what I got. Returning the items was easy peasy, no stress involved, which made shopping online a breeze. The best part was not having to deal with customs after Brexit, that can be a real headache sometimes. Even though I eventually returned the stuff because I found the same things in a different color somewhere else, I would still suggest this online store to anyone. The quality of the items and the customer service from the team there really impressed me.
Recent shoe purchase gone wrong
This online store is by far the worst I've ever dealt with. I bought a pair of shoes, they didn't fit, so I sent them back the same day. But then they told me the shoes were damaged and wouldn't take them back. What a joke! When I got the shoes back, they were even more beat up. I contacted customer service, and they had the nerve to claim the shoes were fine. Total scam artists here, they'll take your money and run. Turns out I'm not the only one they've ripped off. Lots of people online have had the same issue with damaged goods and no returns. Don't waste your money on this shady company! Stick with reputable luxury retailers like Net-A-Porter, My Theresa, Farfetch, or The Outnet for hassle-free shopping.
Super cool clothes
I recently purchased some awesome clothes from this store that I couldn't find anywhere else! Their website was super user-friendly and everything was organized really well. I appreciated how detailed they were with showing the items, it definitely helped me decide what to buy. The checkout process was a breeze and my order arrived really quickly. All in all, my shopping experience at this store was fantastic.
Order express shipping on Wednesday
I was really looking forward to getting my order fast so I could rock my new clothes. But it's been a few days and my package still hasn't shown up. Starting to get antsy and bummed out.
Satisfying experience, good service, fast shipping
I had a good experience with the company's service. The products I bought were high quality and the customer service was really helpful. The shipping was super fast, which was nice. The only downside was that the shipping costs were a bit expensive.
Designer shoes, leather boots.
I bought these fancy shoes from that company, and I gotta say, I was pretty disappointed. The leather boots I got had some obvious quality problems like scratches and wonky stitching. Plus, the size was all wrong even though I followed their size chart.
Quick delivery, reliable service
I just wanted to tell you how impressed I am with this store. I placed my order on Thursday and got it on my doorstep first thing Monday. The delivery was super quick and everything went smoothly. I'll definitely be coming back to shop here again!
Quick and efficient shopping experience
I had a great shopping experience at this store. The website was super easy to use, which made it simple to find what I was looking for. Checking out was a breeze and I got updates on my order right on time. The customer service was also amazing. Anytime I had a question or needed help, they were quick to respond and fix any problems. I was really impressed with the service and support I got.
Luxury fashion purchase
My shopping experience at this store was really nice. They had a bunch of fancy brands to choose from, which was cool. I wish they had more variety, especially more Celine stuff. Hopefully, they'll start carrying more brands like Celine in the future.
Unacceptable customer service
My experience with this store seriously let me down. I ordered something, but it never showed up. When I contacted customer service for help, they weren't very good at getting back to me and their replies weren't helpful. Right now, I'm just really hoping I can get my money back. Based on what's happened already, it doesn't seem like it's going to be easy.
Flawless transaction, timely shipping, updates, careful packaging, included import fees.
I just wanted to tell you that my recent purchase from your website was amazing! Everything went super smoothly, from the beginning to end. I really liked how quick the item was shipped out and the updates on its shipping were so useful. When the package arrived, it was clear that a lot of care went into packaging the item to make sure it arrived in great condition. And to top it all off, I was pleasantly surprised to see that the import fees were already included in the price, so no surprise customs fees when it was delivered. I have to say, I am really impressed with the great service I got. Thanks a bunch!
Fast delivery with precise and detailed shipping
My order got here really fast after I placed it, and the shipping was super organized and detailed. It came exactly when they said it would, and everything was spot on, just like usual.
Luxury Fashion at its Best with LuisaViaRoma
As a client of LuisaViaRoma, I have had a fantastic experience shopping with the company. Their online store is easy to navigate and offers a wide variety of luxury fashion items from both established and up-and-coming designers.
The customer service team is also top-notch. Whenever I've had a question or concern, they've been quick to respond and always helpful in resolving any issues.
Additionally, I've been impressed with the speed and reliability of their shipping. I've never had any problems with my orders arriving on time or in perfect condition.
Overall, I highly recommend LuisaViaRoma for anyone in the market for luxury fashion. Shopping with them has been a seamless and enjoyable experience.
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