Ninacloak Reviews : Share your review & read experiences

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Ninacloak

15% Would buy here again

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Spotlight: What are our customers saying?

J
Jenny Truong
Do not buy anything from this company. First off, the main company is in China and it took over a month for my order to finally get delivered. Their clothings are extremely low quality! Please no m...Read on
L
lynn
Poor quality clothing doesn't come close to fitting. Company seems to be a scam to rip people off. Ignore request for return address and refund for unwanted merchandise. No garment care instruction...Read on
D
Damaris Vega
The clothing looks so cute online, but is the cheapest material and worst constructed mess. I ordered 6 pieces and wouldn't wear any of them out of the house. And now I'm trying to return them. The...Read on
L
Linnea Clark
I am done ordering anything from China. Never received items and their customer service refused to give me the USPS tracking number. They refused to reship without info from Post office, and post...Read on
G
Gmomma
Poor quality and worse service. I have over 35 emails trying to get even a partial refund + 100% refund for item never received. Throughout the communications, they never once acknowledged that th...Read on

All reviews (13)

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    Women clothes

    Do not buy anything from this company. First off, the main company is in China and it took over a month for my order to finally get delivered. Their clothings are extremely low quality! Please no matter what the pictures may look like on their website, they do not look anything like it! I wanted to return everything I had ordered (over $200 with) but they kept offering me to accept a partial refund of $63 and to keep the clothes. After a dozen emails back and forth and over a month of frustrations, they finally provided me an address in China to ship the bad quality clothes back to them. They said that I would have to encure the return shipping cost. At this point, I didn’t want to lose out on anymore money so I had to accept the partial refund and took the loss on the rest! Hard lesson learned! PLEASE DO NOT BUY FROM NINA CLOAK! Their out of country address is:

    Receiver: Liu Rongfeng
    Address: Tuode Industrial Park, 1st Road, Jiaoli East District, Zhongtang Town,
    City: Dongguan
    State: Guangdong
    Country: China
    Zip Code: 523000
    Phone number: 13713088707


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    9 clothing items

    Poor quality clothing doesn't come close to fitting. Company seems to be a scam to rip people off. Ignore request for return address and refund for unwanted merchandise. No garment care instructions. This company needs to be put out of robbing people of their hard earned money.

    Thank you very much for your review. I am sorry you had a bad experience with this company and the clothing. I was gonna save up some money and order all types of clothing. But I have changed my mind.


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    Clothes - Order # FH20220328001279

    The clothing looks so cute online, but is the cheapest material and worst constructed mess. I ordered 6 pieces and wouldn't wear any of them out of the house. And now I'm trying to return them. There's no return info in package, now I have to research and find how to return ALL of it. I finding it very doubtful I will get anywhere. I should had checked out the previous reviews before I purchase anything. If I don't get my money back I will make sure to post a review about this company all OVER the internet.
    Check out ALL info regarding this company before making a purchase. It is NOT a USA company.


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    4 tops and boots

    I am done ordering anything from China. Never received items and their customer service refused to give me the USPS tracking number. They refused to reship without info from Post office, and post office couldn't track without valid tracking number. Horrible service!

    I cannot unsubscribe from this site this is like a roach motel you can get in but you can’t get out do you have any ideas on how I get out of here OK


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    5 items

    Poor quality and worse service.
    I have over 35 emails trying to get even a partial refund + 100% refund for item never received. Throughout the communications, they never once acknowledged that they did not ship that item. Yet they never corrected the amount charged to my card. You will not want to return anything b/c you will be required to pay import fees to China. But it took over 15 emails for them to even give me a return shipping address.
    DO NOT GIVE THIS COMPANY YOUR $$$!!!

    These Chinese companies should be ban from selling online. I had really bad experience with/ companies, they take your visa number then forget about you. You really have to bug them almost everyday. They’re the biggest scammers on this earth. PLEASE PLEASE DO NOT GIVE YOUR VISA NUMBER, YOU WILL BE SORRY. They have bad products cheap material wrong sizing nothing is right, they don’t retire exchange. ????????????????????????☠️????

    I bought 2 pairs shoes and jacket for my husband,
    It took 8 weeks to arrive.my husband is size XL they
    send me boy size 10-12 and shoes size showing 8 but it’s really a 5, they ask me to return it on my cast which is more then product.I had ti put this in value village bin because they were not worth gifting to anyone. PLEASE DO NOT BUY ONLINE FROM THESE SCAMMERS.

    I sent one email about 4 out of 6 shirts and 1 jacket not fitting. Over a week later with no reply I went to send another email and was told my email had been blocked. I always research online companies but for some reason this particular day I ordered I didn’t check their reviews. Big Mistake. I hope I don’t continue to get the run around because I don’t like throwing my money away. They have sent tons of emails with new offers they have and also every time I try to just send a notice through their sight the Captiva part never works. I have done it and had a friend to also and knowing you have it correct but it not let you through. Has anyone had any better luck with this company ? Thanks for your input !

    Horrible...Placed an order, not able to track it. Their tracking option doesn't work. Calling my credit card to dispute the charge. Wish I had read reviews before I ordered. Never again


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    Five blouses for my wife

    The quality is a joke. The sizing was totally wrong on two (ordered large got large that were small to extra small. The color on a third was totally off from the picture I ordered. Sent request to return the three and they told me to mail them to an address in Guangdong China and they would "see if they could apply for a refund or not". DO NOT WASTE YOUR MONEY! My dad would be ashamed of me because the pictures and pricing looked "to good to me true".


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    Dresses

    Appalling quality....wrong colour and not even the style that I ordered.
    Truly the most shocking quality of fabric.
    Never ever again.


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    Tunics

    Ordered 4 cute tops good price so I paid the total up front. Never received the clothes. They totally ripped me off. I have a fixed low income. and this really hurt .

    Call your credit card company to get your money back.


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    Clothing and shoes

    Dont ever deal with this company. Some of the items I ordered did not fit the sizes advertised. I was then told to return them to china at a cost of $22 to me. Customs then returned the parcel to me. After 16 emails with this company they will still not issue a credit. this has been going on since september.

    Did you reseive my order yet

    Where is my order?????

    Where's my order?or $back.


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    White blouse

    EPF20210107YYXE9977597 for a white blouse. This was ordered in Med or Large and l received it today in size Small. Would you please send me the size I ordered.


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