Ninacloak - Overall Rating based on 29 reviews
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5 items
Poor quality and worse service.
I have over 35 emails trying to get even a partial refund + 100% refund for item never received. Throughout the communications, they never once acknowledged that they did not ship that item. Yet they never corrected the amount charged to my card. You will not want to return anything b/c you will be required to pay import fees to China. But it took over 15 emails for them to even give me a return shipping address.
DO NOT GIVE THIS COMPANY YOUR $$$!!!These Chinese companies should be ban from selling online. I had really bad experience with/ companies, they take your visa number then forget about you. You really have to bug them almost everyday. They’re the biggest scammers on this earth. PLEASE PLEASE DO NOT GIVE YOUR VISA NUMBER, YOU WILL BE SORRY. They have bad products cheap material wrong sizing nothing is right, they don’t retire exchange. ????????????????????????☠️????
I bought 2 pairs shoes and jacket for my husband,
It took 8 weeks to arrive.my husband is size XL they
send me boy size 10-12 and shoes size showing 8 but it’s really a 5, they ask me to return it on my cast which is more then product.I had ti put this in value village bin because they were not worth gifting to anyone. PLEASE DO NOT BUY ONLINE FROM THESE SCAMMERS.I sent one email about 4 out of 6 shirts and 1 jacket not fitting. Over a week later with no reply I went to send another email and was told my email had been blocked. I always research online companies but for some reason this particular day I ordered I didn’t check their reviews. Big Mistake. I hope I don’t continue to get the run around because I don’t like throwing my money away. They have sent tons of emails with new offers they have and also every time I try to just send a notice through their sight the Captiva part never works. I have done it and had a friend to also and knowing you have it correct but it not let you through. Has anyone had any better luck with this company ? Thanks for your input !
Horrible...Placed an order, not able to track it. Their tracking option doesn't work. Calling my credit card to dispute the charge. Wish I had read reviews before I ordered. Never again
Five blouses for my wife
The quality is a joke. The sizing was totally wrong on two (ordered large got large that were small to extra small. The color on a third was totally off from the picture I ordered. Sent request to return the three and they told me to mail them to an address in Guangdong China and they would "see if they could apply for a refund or not". DO NOT WASTE YOUR MONEY! My dad would be ashamed of me because the pictures and pricing looked "to good to me true".
Dresses
Appalling quality....wrong colour and not even the style that I ordered.
Truly the most shocking quality of fabric.
Never ever again.Tunics
Ordered 4 cute tops good price so I paid the total up front. Never received the clothes. They totally ripped me off. I have a fixed low income. and this really hurt .
Call your credit card company to get your money back.
Clothing and shoes
Dont ever deal with this company. Some of the items I ordered did not fit the sizes advertised. I was then told to return them to china at a cost of $22 to me. Customs then returned the parcel to me. After 16 emails with this company they will still not issue a credit. this has been going on since september.
Did you reseive my order yet
Where is my order?????
White blouse
EPF20210107YYXE9977597 for a white blouse. This was ordered in Med or Large and l received it today in size Small. Would you please send me the size I ordered.
eight tee shirts
I ordered eight t shirts and didn't receive anything for two months. I was excited to open my package, sadly only three were the correct size. I have tried to contact the company, and they say they dont' know anything about me. Very disappointed.
have not received dress ordered in July. Order 1013200808245
3 tops
I decided to keep one and wished to return the other two, as they were not as pictured on the website. Have contacted them on numerous occasions to get return shipping info and they acknowledge receipt and state they will contact me within 1-2 working days. Never received any information. Sent an email then, but received no reply.
Would never order from them again.Where is my order
4 t-shirts which I have paid for
I ordered the shirts on April 1at 2020. Tracking indicates order was shipped April 18 th 2020 by order has not been received. I tried calling and was just left on hold. Then I sent a msg on May 7th and I was to re do e a reply within 2 days. Here it is May 17th and I still have not received the order. I'm about to call the b
etter business bureau about this company. I don' t uderstandable how they received all 5 stars which is shown on this page. What a joke!Where is my order?
where is my order 1013200808245?Where are my 2 order. The numbers are 101320092177. Second one number is 1013200921187
Review with most votes
4 t-shirts which I have paid f
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