OOTDMW - Overall Rating based on 46 reviews

33% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-31
Marble coffee table purchase
I just got a marble coffee table from this store and let me tell you, I am so impressed with how ...Read on
Rebeka Wehner

Most relevant negative review

  2024-05-09
Item received, one good, one b
The package came, and one thing was just what I was expecting, so I kept it. But the other item w...Read on
Norris

Review with most votes

  2021-10-12
White blouse sp210730erko
Not quiet as the picture and the size is not uk size I ordered a size larger than I usually buy b...Read on
Beryl yates

Reviews (46)

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    Misleading and disappointing

    I just have to say, I was so let down by this place. The pictures online were way off from what I actually got. The thing I ordered was definitely not up to par and seemed like it was put together in a hurry. Plus, it took forever to even get here. I spent weeks waiting for this disappointment. Do yourself a favor and steer clear of this shop.


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    Three incorrect items

    I just bought something from this company and man, I was super let down with what I got. I ordered three things, but when the package came, none of them were what I asked for. I hit up customer service and was blown away by what they said. They only offered to give me half my money back since they don't do return labels, like seriously? It seemed shady and I ended up disputing the charge with my credit card company. I wouldn't suggest this company to anybody.


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    Cute top for school

    I bought this super cute top from a store, but man, when it finally got here, it was nothing like what I saw on their site! I attempted to send it back, but geez, what a headache that was! They ended up returning it to me, saying I gave them the wrong address, but I know I didn't mess that up! And on top of all that, they only refunded me half the money! Such a lousy experience dealing with this seller who clearly doesn't take things seriously. It felt like forever from May 2022 to January 2023 just to get this all straightened out. Can you believe it?


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    Dresses

    Ootdmw deserves a less than 0 rating. They’re brazen scammers. DO NOT, I REPEAT’ DO NOT BUY ANYTHING FROM THEM.

    I ordered two dresses. After several delays, they sent me two poor quality cheap looking dresses in different styles and colors from what I ordered. I could not understand the relationship between what I ordered and what I received. When I queried it, they offered me the option of a 40% refund or return to an address in china all costs to be borne by me. I think they use designs they do not have on their website to attract buyers. I took the option of the refund, because when I took the dresses to the post office, the cost of postage was almost $100.


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    dress

    biggest scam ever! i ordered a dress and after 2 months i received another dress. not even the same color. the material is awful. teribile. - one billion stars if it's possible.


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    V-neck Shirt

    I'm glad to have ordered these undershirts. I have a wide neck and slim body shape, so it's not always easy for me to get undershirts that are comfortable. Not so with these! They have a great, deep v-neck opening, which works great for me. They are moderately large (I ordered medium) but I'm told by other reviewers that they do shrink up a bit after one wash, so that will be just fine for me). They are nice and long, covering your ... nicely and therefore not in any danger of becoming untucked from your trousers. The lack of a size tag behind your neck is great too - no more itching or tucking in. Instead, the size etc is simply printed on the inside of the shirt, which is very sensible. I think I'll buy some more!


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    Clothing

    DO NOT ORDER FROM THIS SCAM COMPANY!

    Ordered an item that looked totally different to the photos once it arrived.

    Their non-existent return policy involves emailing a photo of the item and providing a reason for your request to return it, which I did. I asked to return it for my money back due to it looking completely different.

    They offered me about a 5% refund and to keep the item. This would be pointless as I would still be spending 95% of the cost of an item that I was not never going to wear. I opted to return the item for my money back.

    I returned the item to the address they provided in the email, which cost me $15 in postage. I even printed out the email conversation and my order number and placed it inside the package to help them trace it to me.

    This was now around 3 weeks ago. After around 15-20 emails back and forth they have refused to accept that they have received the package and are refusing to issue my refund. So essentially they have scammed me.

    This is the first review I've ever written on Trustpilot, because I just wanted to make people aware so that they don't also get scammed by this company.


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    Dress

    DO NOT BUY FROM THIS COMPANY. THEY WILL NOT GET YOUR ORDER RIGHT AND THEY RESIST REFUNDING. I have had at least 15 emails with differnt service people that STILL don't understand English and cannot get the order or refund corrected. It appears like a SCAM


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    I bought 2 dresses

    DO NOT BUY FROM THIS COMPANY. IT IS A SCAM. I havetried for 2 weeks to get them to correct a botched order. They try to get you to keep the the worn item that they sent for a discount and I cannot get them to uderstand that they NEVER sent me the dresses I ordered.


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    Shirt Collar Solid Short Dress

    Absolutely loved it! It doesn’t stretch. Does wrinkle, but it’s so cute! The pockets are a plus! I’m about a 2x and I got a XXL, I haven’t felt this confident in years!


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    Shirt suit

    I bought 2 t-shirts/sweters for almost 100$
    After a month an a half waiting for the items I received a completely different thing to ehat I ordered.
    (Anyway, mistakes might happend)
    When I ask for a refund the nigjtmere started...
    They did not want to refund me and tried to buy me off with credit vouchers.
    I said no, so they ask me to pay for the shipp8ng back to China at my cost (50$)
    Whatch out, do not buy here.
    It is a fake. RIP OFF


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    T-shirt

    I read a lot of bad reviews about this site, almost all of them are about women's clothing. I love a few men's clothing. I bought it with a fluke, and now it's finally here. I think I'm blessed by God , these men's t-shirts are cheap and practical, I'll keep buying its men's


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    Round Neck Patchwork Casual Plain Loose Fitting Long Sleeve T-Shirt

    Es ist großartig. Ich habe 4 Farben gekauft


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    SP211027REBN

    Love this dress! It’s super comfy, great material and easy to wear.


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    Casual Check Textured Long Sleeve Jacket

    Do not buy here! I ordered an M but received an XL. When I wanted to return the item I only got partial refunds or coupons. Now, customer service won't even respond anymore. I repeat, do not buy here.


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    Shirt Suit

    I bought this for my 18 year old son.He loves it.It’s a perfect fit.I bought size large which is his normal size.


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    Coat, jumper,cardigan

    I have been trying to email this company to request a refund, but i have had any response. Please respond or i will take this further.
    A Brooks


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    https://www.ootdmw.com/products/fashion-sequin-print-off-shoulder-long-sleeve-jumpsuit-women-6876153.html

    Black sequined jumpsuit, there is no discount for a single item. I saw pictures of fake models on the website. I received the goods and feel good.


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    Dress SP211026J6JU

    I bought a skirt, and the skirt I received was too beautiful. I am a blessed person. May be I also will buy again.


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    Men's Checkered Textured Winter Thick Hooded Jacket

    It will be delivered in about 13 days, very comfortable and warm, I think it's good!