Spotlight: What are our customers saying?
Before ordering, I read reviews of the company. Most were positive. I was pleased with the ease of ordering. These items would be shipped from China. Therefore, the wait for arrival would be lo...Read on
I have bought many items and spent many hundreds of dollars with Just Fashion Now and generally liked most of them. Some required exchanging due to size and after a little hassle received the repla...Read on
I just placed my second order through Justfashionnow. I have found as many options in children's clothing as shopping online sales through other companies, and the prices are reasonable. The clothe...Read on
I ordered a pair of jeans and a dress. I was impressed with the packaging-loved the polka dot package and the fact that they were wrapped in tissue paper. The dress fit great, and the dress and jea...Read on
Horrible experience These people are crooks , Placed two orders in NOVEMBER totalling over $170 . It is now the end of December and we still have NOT RECEIVED 9 items between the 2 orders. Every t...Read on
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One Blouse and Three Dresses
Before ordering, I read reviews of the company. Most were positive. I was pleased with the ease of ordering. These items would be shipped from China. Therefore, the wait for arrival would be longer than normally anticipated. Ordered on April 26, the items were shipped separately and began arriving in mid May, with the last today, June 24. I commend the company for notifying me when items were shipped and providing me with the tracking numbers.
However, there are two reasons I will not order from the company again: the most important is that the garments are sized for thin women--small bosoms and hips. I ordered sizes one to three times what I would for merchandise made in the United States. None fit properly. Nor was I pleased with the fabric of some. While descriptions are accurate, the quality of the fabric itself for three items does not meet my expectations.
I would recommend this company to anyone with a lean frame who may not have a need or expectation for quality cotton blend material. I will not return the items since I would have to pay for shipping and instead, will mark the expense of the merchandise (thankfully relatively inexpensive) as the cost to learn a lesson about purchasing clothing internationally.
Even if you're thin, like me, they do not fit and are very cheaply made. So disappointed,
Lost every dollar I spent plus shipping. Never ever buy from this scam of a company. SCAM SCAM SCAM
this is a total scam, it's been over a year, and still not 1 item. but what trully makes me upset is they keep sending me emails after all this time. be smart don't order from this scam company.
Kathleen, Your review does not match the stars you gave the company. You gave them 5 stars on each category...Ordering, service, pricing, delivery. I'm sure you did not mean to do that, since your review is negative. Please fix the stars if you can, so as not to confuse people. Some just look at star rating and do not take time to read reviews. Thank you.
I just recently opened my pkg with 6 items I ordered . I was at hospital for many days and was looking forward to seeing purchases. Only opened a few they were cheapest material I have ever received in clothing ordered. I normally only wear a large sand then that size is usually big on me. Ordered a ex-large in all items they were all going to be to small. Not US sizes not sure where they are made. No phone number not a good indication of a reliable business. Submitted my return request today willbb be wait a few days for my return information in an email. If I do not get promptly I will contact better business bureau or any other ways available to me to get my money back. After reading customer comments about products and company very unhappy should of read first. Sherry Henderson
OK guys I too was scammed by one of these sites which are everywhere now, and so so tempting. I contacted my bank and disputed the charge I received every penny back.
Here’s the thing… whoever designs these online clothing items is sooooo talented because I absolutely love their designs! What a pity their quality control and customer service people are lacking . I would love to order, but because of their company’s incompetence , I will not allow myself to be ... in to this bad business scam. Thanks to all of you who have posted your experiences. Hope you have a better shopping experience somewhere else.
This is the worst clothes I ever bought in my life cheap small material one washing and it’s over then you want to return them and it’s 70.00 or 80.00 to return them what a scam
Cheaply made, and I ordered small and they were WAY TO BIG! I requested a return label and was informed I had to pay return shipping to China! Due to the expense they offered a 25% discount if I kept the dresses. Rather than send them back I accepted the 25% discount…which I’ve now received yet. Spread the word that this company is a fraud!!!
I believe this is one company with a whole bunch of different names. Their name changes often but it's the same SCAM - beyond poor quality clothing and sizing is a nightmare. Of course if you even get the merchandise you ordered and need to send it back for any reason, the international shipping cost is up to you - usually more than you initially paid for the clothing. DO NOT ORDER FROM ANY OF THESE COMPANIES. Look at the bottom of the listing. See if they have any contact info besides an email address. There is usually no address or phone number and, if you notice, the email addresses are usually the same for all these SCAM sites. PLEASE DON'T ORDER FROM THESE COMPANIES. MAYBE THEY'LL GO AWAY OR MAKE GOOD QUALITY CLOTHING BUT I THINK THEY JUST THINK WE'RE SUCKERS.
CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6) CUSTOMER SERVICE PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6) HEADQUARTERS PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6) LIVE PERSON PHONE NUMBER +1(8)(O)(5)(6)(O)(8)(5)(4)(O)(6)
Returning for refund and exchange
I have bought many items and spent many hundreds of dollars with Just Fashion Now and generally liked most of them. Some required exchanging due to size and after a little hassle received the replacement articles. I sent 3 items back in March 2020 - 1 to be returned and 2 to be exchanged. When I didn't hear from them I sent them an email on 29 April 20 to which I got a reply the same day saying they hadn't received the parcel. I then approached our Postal Service and on 21 July 20 this parcel was return to me. On 04 August I sent Just Fashion Now an email advising them this parcel had been returned and that I would like to resend it (without confirmation from them I didn't want to send it again - but they should still have the return details open at their end) and it is now 28 August 20 and, I am very disappointed to say, I have had no correspondence from them. There are other items I would like to purchase but as many other sites also sell similar items I will give them my money
DO NOT order from this website. Clothing is inferior fabric, wrong colors, size not correct. Would not let me return.......Do not order from this website. !!!!! Inferior fabric, wrong sizes, and colors.
I agree. I will not purchase again. First off the quality is terrible. I emailed them for a return label. I needed to exchange, no response, no return label. Nothing. I spent a good amount of money the first time, it will never happen again.
THESE ITEMS ARE CRAP! DO NOT ORDER FROM HERE! YOU CANNOT RETURN ANYTHING!
SAME EXPERIENCE WITH THIS COMPANY! The quality is very poor and returning any clothing is an absolute nightmare! They get some slick models that make their clothing look great, yet what is actually available is really poor!!
Do not waste your money people!
This Vendor is HORRIBLE. The photos on the website do not match the product that is delivered. Do not waste your money.
I will NEVER buy from them again. A "sweater" that appeared really be knitted and nubby came to me a thin, flat fabric and looked nothing like the picture on line. None of the clothing looks like the pictures on their website except the shoes -- and you can't fake a shoe.
I purchased a few items. One of the sweaters that I bought is NOTHING like the picture. In the picture it appears to be knitted with wrist-length sleeves. What I got is HORRENDOUS. It is NOT knitted. The material is TRULY awful. The sleeves are three-quarter length at best. Another sweater/top is okay though it doesn't really resemble the picture either. The material is thin and cheap looking. I am content with the turtleneck even though it's a really thin material and doesn't look like it does in the picture either. I'm still waiting on another top I bought. Who knows if I'll even get it. I'm just thankful that I didn't pay very much for the items I bought. Bottom line, LESSON LEARNED. You can't trust the pictures they post.
I ordered from a site that was very similar to this one and the items where horrible! At LEAST that company made things right for unsatisfied customers. So, before I made that sort of mistake again, I thought I should check first. I am glad I paid attention to those little red flags that were oing off in my head.
Thank you all for your response!!!! I appreciate you telling us the truth about the website. Sorry for your bad experience.
too much to say,,but I am not backing down,,have done a ton of reseach and it is time they have to pay me for money that is owed and not used..they want to give me a coupon instead as my account does exsist anymore ,,,Why??? because its their new policy with their new website...I ordered with the old one..oh man the last three and a half months of fighting with them has pushed me over the edge,,Join me !!! as I open a big can of worms that I have been looking into..They took my money, Winnipeg was in code red for so long you were prohibited from buying almost everything ..JODI
I bought some clothing and have not reviewed anything, I contacted the customer service and have not received a reply back. I am going to send an email to the Federal Trade Commission about there terrible business practice and ripping people off. “ If you have had a bad experience contact Federal Trade Commission and request your payment back from this crap company.
I agree that this is a terrible company. I purchased 8 items based on photos on their website. Only decided to keep 2 items. All the other items were of such poor quality and did not look like the pictures at all. Fabric content “described” as cotton were all synthetic. Do they think we are stupid? I guess so because when I returned 6 items in July 2020, I did not get a response or refund. Today, February 17/21, the parcel was returned to me unopened (I could tell because it arrived exactly as I had sent it) with a small notation that it was returned to me because “it was an overdue return”. What’s that supposed to mean? I returned right after I received the crap. I was told by Canada Postal Service that there was no guarantee of delivery time to China because of the pandemic. But Jistfashion now obviously received my parcel because they returned it to me. This was a complete waste of time, energy and money. I spent over $200 USD for substandard clothing of substandard quality and made of such poor quality fabric and then I paid almost $60 for postage to mail it back to China. I made a mistake buying from this company and will never do it again. I have already advised everyone I know not to buy from this company. They are cheats and dishonest.
Buyer be aware, as many reviews indicate clothing is very cheap. Looks nothing like the pictures and the sizing is small. The clothing is ink printed design stamped on synthetic cloth. Walmart clothing is way better quality. I have requested a return confirmation and can't wait to see how long I will wait for that response based on the reviews. China strikes us again. Clothing will be given to the homeless in my community! Why waste more money to attempt a return getting burned again. WASTE of MONEY!
Wow it wouldnt take my credit card and im kinda glad it didnt
If you paid them by credit card, you can complain to your credit card company and get your money back.
Glad I took the time to investigate this company a little more before ordering from them. I decided to save myself from headaches and money at the same time!! Will not be ordering from this company.
liziz63's profile picture
This is a fake company. They steal photos and designs from other sites/designers and then send you super cheap and poorly made knock-offs. Impossible to return too.
I am having trouble sending the items backwards well. My plan is to stop payment. Maybe they will send me the labels. The quality sucks. Very cheap shitty materials.
I WISH I WOULD HAVE NEVER GIVEN THESE PEOPLE MY MONEY. NOT ONLY IS THE STUFF CHEAP AND TOO BIG. I HAVE NOT RECEIVED SOME OF THE ITEMS AND I WANT MY MONEY BACK
Like others, I was also scammed by this company. If you paid via PayPal, contact them. I was able to have them refund my money.
This is a terrible company. It has the most ridiculous return policy. Can’t reach anyone by telephone. It’s a scam. Be careful everyone !!!!!!!
Don’t know how I’ll get my money back. Don’t let their merchandise suck you in.
Terrible quality. Impossible to do return. Please someone help me get my credit !!!!!!!!!!
Do Not order. The size charts are all wrong. I feel they make all clothing smaller to save company money. Clothing material is very poor quality. Cost more to send item back for replacement than item cost. Scam companny.
Terrible , terrible terrible. Poor quality fabric, wrong sizes and poor customer service. what you see on line is NOT what you get!!!
DO NOT BUY ANYTHING ON THIS SITE.
I bought 4 dresses, when they came I could not believe it. they are not the same as the pictures on line. They are very cheap made of terrible fabric. When you want to get a refund you have to fight for it. You can call your bank and stop payment that is my plane. I kept one large size dress and I'm altering it. It's a waste of time and money. Company is in Hong Kong, chipping from China to an address in California. You do not have a return address.
STAY AWAY FROM THIS COMPANY.
Can I get full refund with with paypal for this purchase ??
I am demanding refund from my credit card and I expect paypal would honor same for you.
Do not order from this company! Absolute garbage! The clothing is cheap and poorly made. The customer service is beyond horrible! Buyer beware!
Why was I stupid enough to order without looking for reviews?!?! THEY ARE HORRIBLE!!! More than half of my order was defective, the rest was the cheapest sh*t I've ever ordered.... and as with others, the offer for a % refund was accepted and they never game through with that credit!
This is a crap place. I ordered a couple hundred dollars worth of SH-- . Sizes way wrong, material cheap, sewing improperly done. Thin material. Lost shipping time. Crap Crap Crap I chatted on line for a refund after I filled the refund papers out, which took a long time to do. Then during the chat they told me after I paid the shipping fees, there was a custom fee, plus restocking fee. Which all this would almost come to what I had paid. They said if I agreed they would forgo me sending back the items and give me 15% of the total back and I could keep the stuff. I took the 15% which they said I would receive in about 5 week. lol. Another fool born!! I dont expect to see anything from that. BEWARE BEWARE.
Never buy there again. Cheap clothing photoshopped pictures. Should of read reviews before ordering.
Paypay refunded full amount :)
Along with a lot of you here,they have not sent me a return label after asking numerous times! They keep saying that I haven't filled out the return info...which i did 3 times. I know I will miss the return date because this is going on. I think that's what they want to happen! I am furious!
이 싸이트는 쓰레기이고 사기다.
절대 반품을 할수 없다.
반품을 하려면 중국으로 국제택배비와 관세를 소비자가 부담하고 반품해준다는...
여기에서 절대로 구매하지마세요.
사기를 이런식으로 치다니..
집에서 걸레로도 사용하지 못할정로의 상품이 배송된다.
WHERE are the clothes that we SEE in these fake ads. They must be somewhere originally. I can't believe we cant get these places shut down. I was take a couple of years ago and still see these great clothes in ads, but then when I go to the review, its just another one of the scam companies. !!
This is the worst buying on-line experience I've ever had. It took weeks/months to get the order. Shipping prices were high. Then when I finally get the order, the sizes were way too small, like 3x too small, 1 was too big... no standard sizing at all. Also, the materials were the worst!! I wouldn't give it a second look at any retail store. I can see now why the prices were so low.
To return the items, I was going to have to return them to China, a minimum of $30 for a small Global Box. They gave me a choice of 15% buy back which I'm taking. What a serious loss!!!
THANK YOU for providing all these reviews! You all saved me so much time, frustration, disappointment and money. I’m so very grateful you took the time to inform those of us ready to purchase. And thank you for be so
Thank you everyone for saving me money, frustration and hassle! Appreciate it! Sorry for all your bad experiences.
I agree horrible quality, pictures don't match the product. Cheap, Cheap, Cheap. All garbage.
Thank you all for your honest reviews. I have been scammed from similar companies and learned my lesson. I "was" thinking about ordering because one of the dresses on the site is awesome, but I read the reviews and my common sense kicked back in. Almost got me! Incidentally, with the other scam sites, I was able to get my money back througj paypal, (because the companies were not cooperating). I sent them screenshots of the communication and photos of the crappy merchandise, paypal refunded my money.
Do NOT order from this company unless you have money to throw away. The items that show up (eventually) are not as shown in the pictures. The fabric is very cheap and nothing like the pictures. The sizing is not as stated on the site. I bought items in the same size and some were too big, some too small. Sending something back is a joke. You find out you have to pay a huge amount to mail it TO CHINA!! That is if you can even get them to send you the address and a return authorization number within their time limit for returns. They offer you a minimal refund if you will just keep the junk rather than send it back and in the end, I just accepted that because it was going to be so expensive to return it. I have no idea if I will actually get the promised refund. Their clothes look very pretty online, but buyer beware! I will spend more and buy local in the future. At least you know you can return things if you want to.
According to your reviews, I think I will not be ordering from you! Sorry clothes LOOK NICE
POOR CUSTOMER SERVICE
RETURNS GO TO CHINA, SHIPPING COST FROM USA ARE EXPENSIVE
This is a company of shysters and should be put out of business. Cheap crap. And then they want you to pay for a return to China, which will cost more than the product itself. Or take a 15% refund.
Didn’t realize that I had to pay for returns. I wanted to exchange for different size,but they don’t do exchanges. I’ll see I I can keep them . Don’t want to pay shipping. They said I could get a 20% refund. Not interested.
I ordered 3 tops, Too Small, poor quality& requested a "mail Back" at my expense, now, after reading this I am so sorry I Ordered from them; The exchange form said I have 15 days to request an exchange & must wait until they call me with instructions; NO Call!! Going to contact my bank, I used a debit card; Buyer BEWARE!!
I ordered 10 or 12 casual tops. Only 2 fit and most were defective in one way or another - unfinished hems, unfinished sleeves, cuts where there were supposed to be folds, etc. I tried to return them but because it was (barely) over 30 days, I was ineleigible for a refund, despite the fact many were defective
Don't buy anything from them!.
I agree! Nothing I have ordered the two times that I have, has fit right. I ordered several things and nothing has been right in size. I gave away my first orders to a niece who is used to wearing a SMALL. What I gave her that fit right on her was XL. Then I had another in the same shipment that I ordered XL and it was like a 3X!! Way too big. Recently I tried getting one of them
The return policy is that the customer pays for return and customs cost to china. I ordered extra large and they would have fit a 12 year old. Run don't walk away from this site!
I purchased 4 items. None of them fit so I’ve requested approval to return them. They make it very difficult. I’m going to have to forget it, donate my items. I will never purchase from this company again. Very disappointing.
I purchased 4 items. None of them fit so I’ve requested approval to return them. They make it very difficult. I’m going to have to forget it, donate my items. I will never purchase from this company again. Very disappointing.
I just placed my second order through Justfashionnow. I have found as many options in children's clothing as shopping online sales through other companies, and the prices are reasonable. The clothes have met and most often exceeded expectation. Orders arrive, neatly packaged, in a timely manner. I would recommend the site/service. We haven't had to return anything so I have no experience to share on this account.
CRAP! JUSR CRAP!
Good to know. My rule of thumb is that if you can't see the face of the person modeling the clothes, it's probably a cheap knock off of a higher end catalog. The model might be able to sue for the illegal use of their image.
I did not get a confirmation of my order How can I track my order. Is this just a scam ?
You must work for the company. No one would ever say this who wasn't in on the scam!
I find Just Fashion to be totally DISHONEST. Over two years ago, I placed an order for clothing; I paid the amount in full plus the $ fee. TO DATE NO MERCHANDISE AT ALL AND THEY KEPT ALL THE MONEY. Dialogue with this company is of a bullying order with the clouds on me. In summary, I have not received my ordered merchandise, my payment was kept in full by the company and THEY ACTED AS IF IT WERE MY FAULT for not receiving the goods. JUST FASHION IS A SCAM. They have no trade ethics. They still have my full payment money and I have no ordered clothes--they leave all this with lies, excuses, and business DISHONESTY. JF is a front of retail deceit. DO NOT TRADE WITH THEM. You deserve first considerations; JF delivers nothing but nothing
I ordered a pair of jeans and a dress. I was impressed with the packaging-loved the polka dot package and the fact that they were wrapped in tissue paper. The dress fit great, and the dress and jeans were like new! Unfortunately, I had ordered the wrong size in jeans. It was so easy to send them back to get credit for a new pair! You have made a big fan of this customer! Thanks so much!
You must work for the company or you have lost your mind. All they sell is junk and you can not return. They make that impossible
Horrible experience These people are crooks , Placed two orders in NOVEMBER totalling over $170 . It is now the end of December and we still have NOT RECEIVED 9 items between the 2 orders. Every time we cobtact them , we get lies and excuses . They NEVER shipped the items we're missing. The ones that we received were very poor quality and flimsy materials. They pictures a reputable manufactures's items and try to replicatate the clothing, not good a BIG SCAM ! Never received a PROMISED $15% refund for the late items ??? YES, they're late : They're STILL not here ! Thay TAKE Youir MONEY immediately , wish they handle their shipping like that
Clothing swimsuit tops
The product is not as shown in ads, the colors are very dull and not bright, the cost to return can be more than the cost of the product
Four women’s tops, unfortunately one on the way.
Garbage. Super poor quality! At most, probably only cost a couple of dollars to make. They do not include return shipping labels and forms as reputable companies do. My requests to be able to return items are being ignored. I wish I would have read the reviews before ordering. Learned a big lesson. Do not waste your time and money! Do not order. Ugliest items I have ever seen!
Waste of time and money...Sizing isn't close to american standards. Long waits for delivery. Not shipping info available on line.
The prices on this site for all items are hard to beat! I have bought many items from this site and do most of my xmas shopping via Justfashionnow! Lots of choice over a wide range of items from clothing . Delivery can take a few weeks in some cases, but customer service is great if you ever have any queries!
I'm new to Justfashionnow having bought my first order but I can say that Justfashionnow is definitely a keeper. The Items are very reasonably priced and the delivery of the products are quick. I enjoyed my first visit, bought several items and will repeat the process many times more in the future.
This must be a scam response. Nobody with any taste or good judgement would say anything like this.
Summer Collection Dress
Have been a long time customer and lover of Justfashionnow. In light of recent orders and additional need for customer service help and the efforts went to rectify my issues was clear indication as to why I am an ongoing returning customer - not to mention all of their clothes are beautiful.