JustFashionNow - Overall Rating based on 153 reviews
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multiple items
Do not order from this company. I wish I had checked out reviews before ordering. Two dresses and a bra were way too small. There is no customer service so it is not possible to return items. I have been trying to reach this company by e-mail for 5 months with no luck. Some items I ordered 5 months ago have still not shipped. Stay away from this company.
4 dresses
I purchased 4 dresses in mid September, 2020. They arrived a month later. I was disappointed in the quality of the material, poor workmanship, and drab colors compared to the photos. When I returned them, I learned that they must be returned to China. The expense was nearly half the original cost, along with insurance and tracking, and the tracking only covered in the States. In Nov., a month later after inquiring about my refund, I was informed that when the package cleared customs, I would be refunded! AND, I would need to cover any customs costs before the returns would be cleared! How am I suppose to bear further costs and even know if that is indeed the case? I will never get a refund, so I feel this whole experience has been very bad. With this business' products and policy, it is a rip-off!
$200 worth for shirts, overalls, jewelry.
!!!!! ZERO STARS !!!!!!!
PLEASE DO NOT SPEND YOUR HARD ERANED…
PLEASE DO NOT SPEND YOUR HARD ERANED MONEY ON THIS COMPANY "JUST FASHION NOW". THIS IS A FRAUDULENT COMPANY SCAMMERS"!!!!!
ZERO STARS!!!!!!
THIS COMPANY IS A SCAM!!!!
THEY STATED THAT MY ORDER WAS SHIPPED AND DELIVERED IN JULY.
I NEVER RECEIVED MY ORDER THAT WAS PLACED IN THE BEGINNING OF MARCH, THEY DEDUCTED MY MONEY $150 FROM MY ACCOUNT (IN MARCH) AND SAID MY ORDER WAS DELIVERED IN JULY.
I REQUESTED MY DELIVERY INFORMATION 3 TIMES, FINALLY RECEIVED IT AND THEY (JUSTFASHION) STATED THAT I NEED TO FILE A CLAIM WTH THE SHIPPER AND FORWARD THEM THE CLAIM NUMBER. KNOWING THAT THEY ARE THE ONLY (THE SHIPPER) ONES THAT CAN FILE A CLAIM.
I SPOKE TO A FEDEX MANAGER AND HE STATED THAT THE SHIPPER (JUSTFASHION) IS THE ONLY ONE THAT CAN FILE A CLAIM. THERE IS ABSOULETY NOTHING FEDEX CAN DO.
SO WHY TELL ME TO FILE A CLAIM.
NOW THEY (JUSTFASHION) IS TELLING ME SINCE I DID NOT HAVE SHIPPING INSURANCE, THERE IS NOTHING THEY CAN DO????
THIS COMPANY TOOK MY MONEY OVER 3 MONTHS AGO, NEVER SHIPPED MY ORDER, TOLD ME THEY DID AND TO FILE A CLAIM WITH THE SHIPPER AND PROVIDE THEM WITH THE CALIM NUMBER. KNOWING THAT THEY ARE THO ONLY ONE THAT CAN FILE A CLAIM.
DO NOT DO BUSINESS WITH THIS COMPANY
10/17 This company in now telling me that the will give me a 35% credit of my order. I WILL NEVER ORDER ANYTHING FROM THIS FRAUDULENT COMPANY??Clothes
Have not received about half of what I ordered months ago. Pants were ok but shirts ridiculously small. Will never order from them again. Money gone.
Dresses and shirts
All items were of inferior material. When I tried to return, they kept emailing me with questions about the return, then refused to honor a return and said they would give me 15% of the value. The company is in China, so that is where you have to return, but they won't send you a return label. I will never order from this company again.
Returning for refund and exchange
I have bought many items and spent many hundreds of dollars with Just Fashion Now and generally liked most of them. Some required exchanging due to size and after a little hassle received the replacement articles. I sent 3 items back in March 2020 - 1 to be returned and 2 to be exchanged. When I didn't hear from them I sent them an email on 29 April 20 to which I got a reply the same day saying they hadn't received the parcel. I then approached our Postal Service and on 21 July 20 this parcel was return to me. On 04 August I sent Just Fashion Now an email advising them this parcel had been returned and that I would like to resend it (without confirmation from them I didn't want to send it again - but they should still have the return details open at their end) and it is now 28 August 20 and, I am very disappointed to say, I have had no correspondence from them. There are other items I would like to purchase but as many other sites also sell similar items I will give them my money
Order NO.K2557743DO NOT order from this website. Clothing is inferior fabric, wrong colors, size not correct. Would not let me return.......Do not order from this website. !!!!! Inferior fabric, wrong sizes, and colors.
I agree. I will not purchase again. First off the quality is terrible. I emailed them for a return label. I needed to exchange, no response, no return label. Nothing. I spent a good amount of money the first time, it will never happen again.
THESE ITEMS ARE CRAP! DO NOT ORDER FROM HERE! YOU CANNOT RETURN ANYTHING!
SAME EXPERIENCE WITH THIS COMPANY! The quality is very poor and returning any clothing is an absolute nightmare! They get some slick models that make their clothing look great, yet what is actually available is really poor!!
Do not waste your money people!
This Vendor is HORRIBLE. The photos on the website do not match the product that is delivered. Do not waste your money.
I will NEVER buy from them again. A "sweater" that appeared really be knitted and nubby came to me a thin, flat fabric and looked nothing like the picture on line. None of the clothing looks like the pictures on their website except the shoes -- and you can't fake a shoe.
I purchased a few items. One of the sweaters that I bought is NOTHING like the picture. In the picture it appears to be knitted with wrist-length sleeves. What I got is HORRENDOUS. It is NOT knitted. The material is TRULY awful. The sleeves are three-quarter length at best. Another sweater/top is okay though it doesn't really resemble the picture either. The material is thin and cheap looking. I am content with the turtleneck even though it's a really thin material and doesn't look like it does in the picture either. I'm still waiting on another top I bought. Who knows if I'll even get it. I'm just thankful that I didn't pay very much for the items I bought. Bottom line, LESSON LEARNED. You can't trust the pictures they post.
I ordered from a site that was very similar to this one and the items where horrible! At LEAST that company made things right for unsatisfied customers. So, before I made that sort of mistake again, I thought I should check first. I am glad I paid attention to those little red flags that were oing off in my head.
Thank you all for your response!!!! I appreciate you telling us the truth about the website. Sorry for your bad experience.
too much to say,,but I am not backing down,,have done a ton of reseach and it is time they have to pay me for money that is owed and not used..they want to give me a coupon instead as my account does exsist anymore ,,,Why??? because its their new policy with their new website...I ordered with the old one..oh man the last three and a half months of fighting with them has pushed me over the edge,,Join me !!! as I open a big can of worms that I have been looking into..They took my money, Winnipeg was in code red for so long you were prohibited from buying almost everything ..JODI
I bought some clothing and have not reviewed anything, I contacted the customer service and have not received a reply back. I am going to send an email to the Federal Trade Commission about there terrible business practice and ripping people off. “ If you have had a bad experience contact Federal Trade Commission and request your payment back from this crap company.
Buyer be aware, as many reviews indicate clothing is very cheap. Looks nothing like the pictures and the sizing is small. The clothing is ink printed design stamped on synthetic cloth. Walmart clothing is way better quality. I have requested a return confirmation and can't wait to see how long I will wait for that response based on the reviews. China strikes us again. Clothing will be given to the homeless in my community! Why waste more money to attempt a return getting burned again. WASTE of MONEY!
Wow it wouldnt take my credit card and im kinda glad it didnt
If you paid them by credit card, you can complain to your credit card company and get your money back.
Glad I took the time to investigate this company a little more before ordering from them. I decided to save myself from headaches and money at the same time!! Will not be ordering from this company.
liziz63's profile picture
liziz63
This is a fake company. They steal photos and designs from other sites/designers and then send you super cheap and poorly made knock-offs. Impossible to return too.I am having trouble sending the items backwards well. My plan is to stop payment. Maybe they will send me the labels. The quality sucks. Very cheap shitty materials.
I WISH I WOULD HAVE NEVER GIVEN THESE PEOPLE MY MONEY. NOT ONLY IS THE STUFF CHEAP AND TOO BIG. I HAVE NOT RECEIVED SOME OF THE ITEMS AND I WANT MY MONEY BACK
Like others, I was also scammed by this company. If you paid via PayPal, contact them. I was able to have them refund my money.
This is a terrible company. It has the most ridiculous return policy. Can’t reach anyone by telephone. It’s a scam. Be careful everyone !!!!!!!
Don’t know how I’ll get my money back. Don’t let their merchandise suck you in.Terrible quality. Impossible to do return. Please someone help me get my credit !!!!!!!!!!
Do Not order. The size charts are all wrong. I feel they make all clothing smaller to save company money. Clothing material is very poor quality. Cost more to send item back for replacement than item cost. Scam companny.
Terrible , terrible terrible. Poor quality fabric, wrong sizes and poor customer service. what you see on line is NOT what you get!!!
DO NOT BUY ANYTHING ON THIS SITE.
I bought 4 dresses, when they came I could not believe it. they are not the same as the pictures on line. They are very cheap made of terrible fabric. When you want to get a refund you have to fight for it. You can call your bank and stop payment that is my plane. I kept one large size dress and I'm altering it. It's a waste of time and money. Company is in Hong Kong, chipping from China to an address in California. You do not have a return address.
STAY AWAY FROM THIS COMPANY.Can I get full refund with with paypal for this purchase ??
I am demanding refund from my credit card and I expect paypal would honor same for you.
Do not order from this company! Absolute garbage! The clothing is cheap and poorly made. The customer service is beyond horrible! Buyer beware!
Why was I stupid enough to order without looking for reviews?!?! THEY ARE HORRIBLE!!! More than half of my order was defective, the rest was the cheapest sh*t I've ever ordered.... and as with others, the offer for a % refund was accepted and they never game through with that credit!
This is a crap place. I ordered a couple hundred dollars worth of SH-- . Sizes way wrong, material cheap, sewing improperly done. Thin material. Lost shipping time. Crap Crap Crap I chatted on line for a refund after I filled the refund papers out, which took a long time to do. Then during the chat they told me after I paid the shipping fees, there was a custom fee, plus restocking fee. Which all this would almost come to what I had paid. They said if I agreed they would forgo me sending back the items and give me 15% of the total back and I could keep the stuff. I took the 15% which they said I would receive in about 5 week. lol. Another fool born!! I dont expect to see anything from that. BEWARE BEWARE.
Never buy there again. Cheap clothing photoshopped pictures. Should of read reviews before ordering.
Paypay refunded full amount :)Along with a lot of you here,they have not sent me a return label after asking numerous times! They keep saying that I haven't filled out the return info...which i did 3 times. I know I will miss the return date because this is going on. I think that's what they want to happen! I am furious!
이 싸이트는 쓰레기이고 사기다.
절대 반품을 할수 없다.
반품을 하려면 중국으로 국제택배비와 관세를 소비자가 부담하고 반품해준다는...
정말 욕나온다.
여기에서 절대로 구매하지마세요.
사기를 이런식으로 치다니..
집에서 걸레로도 사용하지 못할정로의 상품이 배송된다.WHERE are the clothes that we SEE in these fake ads. They must be somewhere originally. I can't believe we cant get these places shut down. I was take a couple of years ago and still see these great clothes in ads, but then when I go to the review, its just another one of the scam companies. !!
THANK YOU for providing all these reviews! You all saved me so much time, frustration, disappointment and money. I’m so very grateful you took the time to inform those of us ready to purchase. And thank you for be so
detailed. xoThank you everyone for saving me money, frustration and hassle! Appreciate it! Sorry for all your bad experiences.
I agree horrible quality, pictures don't match the product. Cheap, Cheap, Cheap. All garbage.
Thank you all for your honest reviews. I have been scammed from similar companies and learned my lesson. I "was" thinking about ordering because one of the dresses on the site is awesome, but I read the reviews and my common sense kicked back in. Almost got me! Incidentally, with the other scam sites, I was able to get my money back througj paypal, (because the companies were not cooperating). I sent them screenshots of the communication and photos of the crappy merchandise, paypal refunded my money.
Do NOT order from this company unless you have money to throw away. The items that show up (eventually) are not as shown in the pictures. The fabric is very cheap and nothing like the pictures. The sizing is not as stated on the site. I bought items in the same size and some were too big, some too small. Sending something back is a joke. You find out you have to pay a huge amount to mail it TO CHINA!! That is if you can even get them to send you the address and a return authorization number within their time limit for returns. They offer you a minimal refund if you will just keep the junk rather than send it back and in the end, I just accepted that because it was going to be so expensive to return it. I have no idea if I will actually get the promised refund. Their clothes look very pretty online, but buyer beware! I will spend more and buy local in the future. At least you know you can return things if you want to.
According to your reviews, I think I will not be ordering from you! Sorry clothes LOOK NICE
BUYER BEWARE
POOR CUSTOMER SERVICE
RETURNS GO TO CHINA, SHIPPING COST FROM USA ARE EXPENSIVE
BUY USAThis is a company of shysters and should be put out of business. Cheap crap. And then they want you to pay for a return to China, which will cost more than the product itself. Or take a 15% refund.
Didn’t realize that I had to pay for returns. I wanted to exchange for different size,but they don’t do exchanges. I’ll see I I can keep them . Don’t want to pay shipping. They said I could get a 20% refund. Not interested.
I ordered 3 tops, Too Small, poor quality& requested a "mail Back" at my expense, now, after reading this I am so sorry I Ordered from them; The exchange form said I have 15 days to request an exchange & must wait until they call me with instructions; NO Call!! Going to contact my bank, I used a debit card; Buyer BEWARE!!
I ordered 10 or 12 casual tops. Only 2 fit and most were defective in one way or another - unfinished hems, unfinished sleeves, cuts where there were supposed to be folds, etc. I tried to return them but because it was (barely) over 30 days, I was ineleigible for a refund, despite the fact many were defective
Don't buy anything from them!.I agree! Nothing I have ordered the two times that I have, has fit right. I ordered several things and nothing has been right in size. I gave away my first orders to a niece who is used to wearing a SMALL. What I gave her that fit right on her was XL. Then I had another in the same shipment that I ordered XL and it was like a 3X!! Way too big. Recently I tried getting one of them
The return policy is that the customer pays for return and customs cost to china. I ordered extra large and they would have fit a 12 year old. Run don't walk away from this site!
I purchased 4 items. None of them fit so I’ve requested approval to return them. They make it very difficult. I’m going to have to forget it, donate my items. I will never purchase from this company again. Very disappointing.
I purchased 4 items. None of them fit so I’ve requested approval to return them. They make it very difficult. I’m going to have to forget it, donate my items. I will never purchase from this company again. Very disappointing.
Dip-Dyed Crew Neck Sleeveless Dresses Dip-Dyed Crew Neck Sleeveless Dresses(ID: 2755970) Color: Gray Price: $22.62 Qty: 1
Dress is advertised as cotton on the website. Label in the dress states cotton. It is definitely not cotton It is a synthetic fabric. The shoulder straps are different than what is shown in the picture on the website. Delivery took forever. I am still waiting for a second garment which did not ship at the same time.
six items - last one - gray dress
This company is a total ripoff. Have foolishly bought five or six items from them, hoping the next item would be better, ha. The last item I purchased was a gray dress, beautiful grained fabric with large slouch pockets....what I got was some tight fitting satin job with tiny pockets and not even something a total tramp would wear. I requested an exchange, was given a run-around, could pay postage, pay customs, could cost more than spent originally, offered refund that could be applied against altering the dress I was sent. Rediculos suggestions, altering won't change the fabric and the cheap way the dress was made. I am rateing the company but as one person stated, there are no zeros. One more thing, the 44% who would buy again must have money to throw away or are gluttons for punishment.
Clothing
The website should be shut down. Items pictured beautifully. Items made cheaply, poor materials. Looks nothing like on the website
dress and shoes
DO NOT BUY FROM THIS SITE....TOTAL SCAM. PRETEND THEY ARE IN CALIFORNIA BUT WHEN MY ORDER CAME ALL WRONG THEY TOLD ME I HAD TO SHIP IT BACK TO CHINA AT MY EXPENSE. I ASKED WHY WHEN THEY DID NOT SHIP THE CORRECT SIZES AND WHERE WAS MY CREDIT??? ONCE I SHIPPED EVERYTHING BACK TO CHINA, I WAS TOLD I EXCEEDED THE RETURN TIME ALLOWED. TOTAL SCAM, THEY ARE DISHONEST AND SHOULD BE SHUT DOWN.
Ordered and piad for 3 pair of shoes- ended with NONE
Ordered 3 ladies pairs of shoes. Approx $45.00 (US) each. One pair never arrived in over 3 months however the website customer service simply says "yes it did". I then pay $57.25 US Postage to return the other 2 pairs that did arrive to get a $85.00 refund. US Postal system shows the package delivered into customs in China but again the customer service of the Just Fashion website says "no refund until they receive the package. I sent them the tracking showing it was delivered into China Customs over 2 months ago. Needless to say I am out the $150.00 for the shoes and the shipping, out the $57.25 to return the 2 pair i did receive for total out of pocket of $207.25 and have no items. I say buy locally because for 207.25 and no shoes I certainly could have bought my wife shoes and gotten a thanks out of it.
waterproof furlined snow boots
You sent email that order could not be filled and I would get refund $43.17 within a week...it has been over 2 weeks now and no refund. M Lankester
Harem pants
First of all the pants were way over priced. The sizing on this site in irratic. You never know if it is going to fir. I know when these pants are washed they will never be wearable. Fabric used is not US standard. I would like to tell anyone reading this to stay away from this site. You will be disappointed. I would not recommend to a friend.
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