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4 Winter Sweaters
I am very pleased with the portion of my order that I did receive. I will say the 4 winter sweaters I received are great quality, although do run a touch large (I purchased XL). However, I did not receive two items from my order even after getting a "they are on the way" e-mail. After reaching out to customer service over a month later it was discovered that my last two items had be cancelled due to lack of stock. When I placed my order there was no indication they were out of stock or low for that matter. I am just annoyed I had to reach out to find out that these items were just cancelled without an e-mail or any communication. Not super impressed.
Four Tops - All Too Large
I just found this site, and looked up information to make sure it was a real place. I really like the pictures of the clothing but when I received them - I ordered all size Large - They all were extremely large, like a 3x size not a regular size at all!!! Which is a shame, cause I did really like the tops but would never be able to wear them. I should have looked for reviews of actual purchases, but not all the reviews say the clothes were too large. Sadly, I cannot order again if I don't know or trust their sizing. The return procedure was good.
Multiple shirts and sweatshirt leggings
This company is amazing!! Completely satisfied with every single one of my purchases which is rare for me when buying online. I also don’t normally post reviews but I felt like I had to for this. :)
Reversable sherpa womens jacket
Actually 1star is good enough but if u try to press the 1star review it goes automatically to # 2 I have called customer service many times and no one answers I left info to call back and no return call Unable to track a xmas order for my child and it has not come could this company be defunct?
Multiple
My first purchase, I ordered a pair of joggers, and a hoodie. It arrived quickly. The pants were great. Fit was good, and they have held up well. The hoodie was a little too cropped for me, so I returned it. The process was easy and my refund was in my bank pretty fast. Since then I have placed a couple more orders. Again, shipping was pretty fast, and the quality was great. I ordered a T-Shirt and layering tank, and the material was better than I expected. I am currently waiting on an order of 3 sweaters and leggings. I have recommended Upwest to other people, and will definitely be placing more orders.
One last thing. My last order came with a free blanket because I spent over $100. I honestly wasn’t expecting anything too fancy. When I took it out of the box, I was surprised because it was super soft and felt like good quality. I decided to keep it, instead of gifting it.
I hope the others that had a bad experience will give it another try.Several Items
I have ordered from the company one time and will not do it again nor recommend this brand to others. When I returned items to them, they claimed not to have received them and withheld my refund. I showed them to receipt with the correct weight for all items but their customer service team did not help me. I do not trust this brand to take care of it’s customers.
A number of items
Apart from the fact that the items run enormous and often end up piling in the wash, I was also told that through “human error” I purchased a duplicate item of the same sweater in identical size and color (they refused to believe that it could’ve been a glitch on their end). When I tried to return this duplicate, I was told the item was final sale. However during my purchase, nowhere on the site was it listed under final sale — you had to go into the return policy to see that items ending in .99 are considered final sale.
I asked if under the extenuating circumstances there could be any possibility of getting a different color, whether even partial credit or anything, but was simply met with no understanding, flexibility or empathy.
The rep even tried to claim they were low on staff and trying to keep the company afloat during covid. I told them if this was the case, a simple exchange of a $20 item would have appeased a customer who would’ve thus returned and spent an additional several hundred dollars shopping with the company.
However, with the way they handled it, they have consequently alienated a customer. I am now looking to return all my items from the company because of the lack of understanding in this exchange, and am disincentivized to further shop there for fear of a similar future issue.
About UpWest
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About UpWest
Are you looking for home apparel and wellness products? Founded in 2019 in Ohio, the United States, UpWest has a wide collection of products you can browse and purchase to fulfill your shopping needs. Moreover, the website offers various shopping products for men and women. Furthermore, the team at UpWest strives to enhance the wellness of the people and is focused on producing products that can provide comfort for the body and mind.
What Makes UpWest Unique?
Its focus on comfort and sustainability sets the UpWest brand apart from other clothing brands. The company offers a range of comfortable, high-quality clothing options from sustainable materials. UpWest also prioritizes ethical production practices and works to reduce its environmental impact.
Is UpWest a Good Brand?
The short answer is yes! UpWest has become a well-known brand for manufacturing comfortable and affordable clothing for buyers across the US. Moreover, previous customers have left reviews complimenting the brand for their clothing collection. For example, the go UpWest clothing collection has been described as soft, comfortable, and durable enough to withstand frequent use and washing. Furthermore, the customers appreciate the brand’s convenient contact page and efficient shipping times.
Products and Services of UpWest
If you are looking for classy women's or men’s apparel, UpWest will give you a chance to get some tremendously trendy outfits. Moreover, if you have recently read about 25 awesome clothing tips, you might want to buy some new clothes. Furthermore, if you are looking for tees and tanks or are into long-sleeved dresses, UpWest will have your choice of clothing and various other collections to browse. In addition, the brand offers a variety of men’s clothing that includes jackets, t-shirts, and casual wear. Overall, from stylish hats and glasses to cozy slippers and socks, UpWest has everything you need to ensure you live a happy and comfortable lifestyle.
UpWest Clothing
As mentioned above, the UpWest clothing reviews show that previous customers have been left comfortable and content with their products. Moreover, the UpWest clothing collection offers everything from cozy apparel to stylish accessories, meaning you canmix and match your clothing for either a comfortable evening at home or a special occasion with friends and family.
Additional Services of UpWest
Currently, UpWest does not ship orders internationally or to Canada; however, the company can ship orders anywhere in the US. Moreover, the brand offers standard shipping with delivery between 5-7 business days; second-day shipping, with delivery within two business days; and overnight shipping, meaning the customer will receive their order within one business day. Accordingly, UpWest offers free shipping on new customers’ first orders. Regarding returns and exchanges, customers can return or exchange the product within 60 days of purchase. Moreover, customers must submit a return request, print and attach the return label to the package, and drop it off at their local carrier or courier. If a customer requests a refund, it will take up to 14 days to process before it is reflected in the customer’s account. Furthermore, UpWest accepts Paypal, Klarna and debit card purchases through the website. In addition, for further assistance or queries, customers can use UpWest’s official website contact page, email, or phone number. Finally, the brand has official social media accounts on Instagram, Facebook, and Pinterest, where customers can gain further insight into the brand and keep up to date with the latest discounts, sales, and product releases.
Email: help@UpWest.com
Phone: 1-833-879-3781
Instagram: @go_UpWest
Facebook: @go.UpWest
Pinterest: @go_UpWest
Complaints, Compliments, and Tips for UpWest
Is UpWest legit? Were you satisfied with the quality of your items? Share your experience on the UpWest reviews page to show prospective buyers what to expect. Moreover, you can read the go UpWest reviews from previous customers to gain further insight into the brand's products. Furthermore, similarly to the UpWest reviews Reddit page, you can read and leave your feedback here on the US-Reviews website. In addition, the UpWest.com reviews are important to the brand as it allows the company to understand what and where they can improve with their products. Overall, a customer review is important, regardless of whether it is good or bad. Both will help the brand ensure customers have a quality shopping experience with the company.
Importance of Customer Ratings and Feedback
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Why Share Positive UpWest Reviews?
Sharing positive feedback about a company can help other consumers feel more confident about purchasing. It can also help the company to know what they're doing well, so they can continue to provide excellent products and services.
How To Share Negative UpWest Reviews
Sharing negative feedback can be uncomfortable, but it's important, to be honest about your experiences with a company. When sharing negative feedback, try to be specific about what went wrong and what the company could do to improve. This can help the company to make changes that will benefit future customers.
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Contact Information
Categories UpWest
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Seite online seit: February 20, 2020
Letzte aktualisierung: November 29, 2024
Review with most votes
A number of items
Apart from the fact that the items run enormous and often end up piling in the wash, I was also told that through “human error” I purchased a duplicate item of the same sweater ... Read onBy: Pier N