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Saint+Sofia Reviews : Share your review & read experiences
All reviewsSaint+Sofia
23% Would buy here again
All reviews (22)
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Paisley scarf
I ordered a paisley scarf on August 8. They send you a DHL number which is useless because it always shows no details. I ordered one item from them in the past, same story with the shipping. This is my last order with this company.
Greenwich Dress
Bought 3 versions of this dress. Delivery took forever. One version was sent in the wrong size. Fabric thin and cheap looking and already looked trashed. Fit was bizarre and unflattering. For these reasons, I wanted to return. They make this almost impossible. The website kept pushing me to exchange. Customer service finally said they would refund my $$ but I then discovered Saint and Sofia deducts $20 from your refund to cover the cost of their mailing label--for a package going from my house inside the USA to a warehouse inside the USA. Plus, I had to email them when I'd mailed the packages to let them know that I'd sent items back. This doesn't give me a lot of confidence that I'll actually see a refund. I bought 3 items. All were very shoddy and poorly made or the wrong size AND NOW I'M OUT $60 FOR NOTHING. I wish I had read reviews before I purchased. DO NOT BUY FROM THIS COMPANY.
GWEN DRESS
Cheap fabric.Dress was basically a t shirt with a frill. Not worth £79. Refunds extremely difficult and expensive. Tried to make me exchange and only issued a refund on insistance. I would not buy again from this company.
Skirt
As of the end of Oct 2021, no returns possible: For most of the month of October 2021, no one has ever answered the customer service phone line--or my emails. And you can't make a return without contacting them for an address. And you need to do that within 2 weeks for a refund.
The company replied to my 10/21 review (though not to my 10/16 or 10/20 emails to customer service or any of the phone calls I’ve made to customer service since early in the month) telling me to call them and that I’d get my refund after returning my item…to an address I need to request from their customer service department over the phone or via email… You’ve got to be kidding me, Saint and Sofia. Pick up the phone. Answer an email.blazer and dress
These are not cheaply priced items. I expected them to measure up. But S+S must put a lot of our $$ towards their photography because they look great online but in reality...not so much. Clothing is made from super cheap fabric; the dress was so scratchy I can't put it against my skin, and the blazer, while running close to the look in the marketing photo, is made of ... fabric. I tried to return the dress, with all the mischegoss that's already been mentioned in other peeps' reviews. Gave up and figured, this was an expensive le$$on, to $TOP $HOPPING $TUFF THAT APPEARS ON MY FACEBOOK PAGE!!!!!
pants and blazer
All around a bad business. Not only are the cloths cheaply made for the price, the return/exchange policy is terrible. They will do anything NOT to give you a legitimate refund.
Greenwich Rock and Roll dress
Arrived crumpled and creased. Foil logo looked cheap and like it would peel off after one wash. Looked nothing like the photos - which showed a waisted maxi dress. I am standard 5’4” and the ‘waist’ sat under the bust - empire line style, and the length was a midi - not a maxi. Shape was odd and very unflattering. Tried to return for a refund as it was not as described but they refused to pay return postage as ‘no other customers had complained’. Cheap looking dress worth max £15 rather than the £64 (reduced from £100!) being charged My first and last order with them.
Two pairs of pants/Couldn't be worse
All of the reviews above, on steroids. Never buy from this place! It's so bad, it has to be a scam.
Chelsea pant in navy
One star: Don’t buy these pants. The material is cheap and for all the volume of them they don’t have pockets. The waistband is droopy and the buttons are loose. They pretend like they will give you a refund but shipping it back will cost more than the pants ever did.
Finsbury snd Apartment pant.
As said already the pictures are way better than the reality. It's like a really bad internet date. My items were ordered in Dec. When they never arrived I emailed abd got an apologetic response. Replacements would be sent. Seemed fine to that paint but replacements never arrived. I sent several more emails and placed several more phone calls. Never got another response again. Then finally my order arrived in April. Four months after purchase. And the clothing is so hideous and nowhere near what the pictures imply. Cheap fabric poor structure. They look cute from the front horrible from the back. I already read the reviews about how hard it is to get a refund or an exchange so I have donated them. $200 bu kid for nothing.
Oops. Tons of typos but you get the idea of my review. Not a company I'd suggest doing business with ever.
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my review above ditched my colorful description of the awful fabric S+S uses. So let's just leave it at AWFUL.