Sefamerve - Overall Rating based on 17 reviews
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Late delivery, wrong items, no customer service response
I ordered a bunch of stuff, but it showed up late and two things were totally not what I ordered. I tried reaching out to customer service through email, but didn't hear anything back. When I tried to send the stuff back, I had to pay 10 euros for shipping. And then, the place I sent it to wouldn't take it, so it got sent back to me, and that cost me another 10 euros with DHL. DHL said it was Sefamerve's fault. I tried calling customer service, but no one could (or would) help, and they haven't even responded to my emails. Long story short, now I'm stuck with stuff I don't even want and wasted an extra 20 euros on top of what I originally spent. Super not cool. Learn from my mistake and don't order from them.
Order placed on March 17
I just bought something on March 17, and I gotta say, I was pretty disappointed with the service I got. Even though they supposedly shipped my order, I haven't seen any updates on the shipper's site for days now. This whole situation of waiting so long and not hearing anything back is just not cool. This is my first bad experience with this company, and I'm really not happy about it.
Dress for special occasion
I am really upset about my latest order from this website. I ordered a dress for a special event and it's been 16 days since I placed my order and it still hasn't shown up. I would advise against shopping here. Be careful!
Hijab and modest clothing
Even though there was a mix-up with the spelling of my name that caused a delay in getting my order, I was pretty happy with the stuff I got from this store. The clothes were nice and I liked that they kept me updated on where my package was. I'd definitely think about shopping here again down the road.
Recent online clothing purchase
I recently bought something from this website and let me tell you, I was really impressed with how everything went down. Ordering was a breeze and my stuff got to me right on time. I placed my order on a Friday and got it the next Friday, just like they said I would, even with all the shipping delays going on. They kept me updated on my order throughout the whole process, and once it shipped, I could easily track it. The things I ordered were top-notch quality and the sizes were spot-on as listed. They packaged everything super well, so my stuff came in perfect shape. I'd totally recommend this website to my fam and friends, no doubt about it.
My return never got processed
I bought some clothes but had to send them back. I've been waiting forever for my money back and still ain't got it. I've emailed and called them a bunch of times but no one is getting back to me. This website is so slow and driving me crazy.
Wrong size received
Even though I had a problem with my order at first, the customer service folks took care of it quickly and professionally. The clothes are really nice quality and the designs are beautiful. I definitely would think about using this service again down the road.
First and last order
I ordered something and paid for it, but the bank hasn't approved the transfer yet. I've been trying to contact someone for help, but no luck. I have no clue when my delivery will show up. Honestly, this will probably be my first and only order if this keeps up. If things don't get sorted soon, I'll have to cancel.
Terrible experience
This website seriously sucks. It's full of scammers and thieves, treating people like garbage. My package went MIA for months, and they didn't even bother refunding me or explaining why. The employees are clueless. Do yourself a favor and steer clear of this site - hands down one of the worst experiences I've ever had.
Tracksuit Teal Missing
I recently bought something from this company, but unfortunately, one of the tracksuits I ordered was missing from the package. I contacted customer service about the missing item, but they wouldn't give me a refund or send a replacement. They blamed the shipping company and said it wasn't their fault. This was really disappointing because I've shopped online from different countries and platforms before, and whenever something was missing or damaged, the seller would refund me or send a replacement right away without any problems. They always took care of contacting the shipping company themselves and never made me deal with it like Sefamerve did. I suggest not buying from this company because if something goes wrong with your order, you'll lose your money and won't get any help.
Order placed on March 8th
I ordered something on March 8th and still haven't gotten any confirmation of when it's going to be shipped or delivered. It's been really frustrating not knowing what's going on with my order, and I'm pretty bummed about how little the company has been updating me. Definitely not going to order from them again.
Late delivery
Hey there,
So I bought something recently and haven't gotten it yet. It's been weeks since I ordered it, and it's still not here. The tracking info says it's been packed, but there hasn't been any progress since then. I'm getting worried about whether I'll ever get my stuff. I expect to get my order, like, on time. I'm frustrated not knowing when it'll show up. I ordered it way early thinking it would come within the estimated time, but there's obviously been a big delay. I need it by the end of this week. I hope the company can speed things up so I can finally get my stuff. I didn't think it would take this long. If I knew, I might not have ordered at all.Delayed order, poor communication
I ordered this thing like forever ago and it's still not here. The tracking says 'order packed' for ages and I haven't heard squat about when it's coming. I've emailed them a bunch of times but crickets. This whole situation is super frustrating with the lack of info and slow delivery.
Recent order delay
I ordered something on this website not long ago and honestly, it hasn't been a great experience. It's been more than a month since I placed my order, and it's still showing as "being prepared" status. I've sent several emails trying to figure out what's going on with my package, but haven't heard anything back. It's pretty irritating that they don't have a customer service option through WhatsApp too.
My order taking forever
OMG, for real, it's been a whole month and my order hasn't arrived yet! They keep saying it'll be here next week but then nothing. Ugh, so frustrating! My order number is PT02307978613.
Dress purchase
I was really happy with how well this company communicated with me and took care of me as a customer. They sent me an email and even called me within a day of me making my order to give me updates. I live in South Carolina, so I was a little worried about ordering from a company outside the U.S., but everything went really smoothly. My order came earlier than I thought it would, all thanks to FedEx. The dress I bought was even prettier in real life and really good quality. I'll definitely be buying from them again.
A Satisfied Customer's Review of Sefamerve
As a client of Sefamerve, I have had a fantastic experience with the company. Their online platform is user-friendly and easy to navigate, making it simple for me to find the products I need. The quality of their clothing and accessories is top-notch, and I have never been disappointed with a purchase.
The customer service team is also excellent. They are quick to respond to any questions or concerns I have and always go above and beyond to ensure I am satisfied with my experience.
The delivery process is smooth and efficient, and I appreciate the option for express shipping for those times when I need an item quickly.
Overall, I highly recommend Sefamerve to anyone looking for high-quality clothing and accessories with excellent customer service.
Review with most votes
A Satisfied Customer's Review
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