Sheet Music Plus39 reviews
This score is based on 39 genuine reviews submitted via US-Reviews since 2020.
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Weirdly, the PDF was great, but getting to it felt like a scavenger hunt. Bought sheet music for weekly piano practice and the music itself was fine — clear, readable, saved me time — but man, they bounced me through three different logins and pages before I could finally open the file. Only thing in my email was a cover image, so I had to click through the order page, sign in somewhere else, then again... a pain. Still using the score though; hope they simplify it. Frustrating but usable, overall happy I can practice.
Click maze then usable file
Weirdly, I needed this for a last-minute recital — had a bad experience with another vendor before, so I was on edge. Getting the music meant logging into one page, then another, then a third before the PDF finally loaded. The confirmation email just showed a cover image, so I had to chase links and passwords, which felt unnecessary. I was skeptical, but customer service replied to my ticket and eventually sent a direct link. The sheet was correct and printable. Delivery flow needs fixing, but support made it usable.
Morning surprise
Funny how a small thing can mess up your evening — I ordered the Mannheim Steamroller Christmas play‑along thinking I'd get a CD to use with my flute during my nightly practice and when I sing with friends. Instead it was an MP3 download, which I can't really use — I'm not tech‑savvy and I don't want to buy new gear. I tried emailing for help several times, ended up leaving this review, and the reply from Amy didn't really fix anything. The delivery/format info was unclear. I'd appreciate a refund; I won't be using this file.
Mailbox roulette
I ordered two sheet-music books back in September but hesitated because of shipping costs and some odd reviews — still bought them since I needed them for daily practice and teaching. Months later, nothing. I emailed in November and got no reply; a few days later they said the items were shipped but there was no tracking info. My account shows "shipped Nov 28" to the wrong address, so I emailed again and finally got a reply (relief). It's better than silence, but as of January I still don't have the books. I paid $56.69 and I'm still waiting.
A redesign that lost more than it gained
huh, this feels off. The skinny type is hard to read — honestly harder for older eyes — and the sample pages are way fewer than before. But the worst bit? I had to reset my password and my old Comcast-linked account is gone, which seems to mean I lose access to paid digital issues. Frustrating, and kind of careless. Support was ok, but still, they could've handled migration better.
Wrong format, slow help
it was MP3s, not the CD play‑along I expected. I'm 79 and don't mess with new gadgets. I emailed a few times and got nowhere, so I left a review out of frustration. Amy replied but didn't really help. In the end they refunded me and I ordered a CD version that should arrive soon. Delivery itself was fine. I'm glad it worked out, but the customer service could use some real improvement.
Misleading Black Friday deal
don’t rely on their sale emails. I needed a few pieces of sheet music quickly for a student recital and jumped on their Black Friday promo because it sounded straightforward — 15% off, 50% off shipping, plus a $10 future coupon. I met the $30 minimum and entered the code, but none of the discounts showed up in checkout. Customer service gave a shrug, said to place the order and they'd "adjust it later." That felt off, so I cancelled and bought the same items elsewhere for less. Pretty disappointed and a bit annoyed — not a huge drama, but I won't risk it again. If you're pressed for time, look elsewhere.
Digital mess, paper salvation
I was sure this would be painless — buy, click, play — but nope. The file they emailed looked legit until my laptop shrugged and refused to open it (just gibberish). I fiddled with different programs, restarted, cursed softly, then emailed support asking them to send a mailed copy instead. Got a very neutral "sent" reply that didn’t solve anything (felt like one of those robot acknowledgements). Sent another note, and finally someone actually popped a real sheet in the post. Holding paper that actually prints and stays put on the stand was strangely gratifying — you can scribble fingerings, fold a corner, all the good analog stuff. Sounded fine, layout was clean, no weird formatting when I printed it. So yeah, the online delivery was a mess and the first responses were lazy, but the product in hand worked great. If you want to avoid the hassle, ask for mail from the start — saves emails and the existential dread of corrupt files.
Quick-but-messy delivery
I was actually excited to get these two music tracks fast, paid for 2-day air and then watched the tracking switch to standard — odd. I messaged the seller and attached a screenshot showing the 2-day charge and the later change; no clear reply yet, so I'm taking it to my bank tomorrow if needed. That said, the package is en route (FedEx Ground) and items look fine. I've had better follow-up from other places, but I'm sticking with them for the product quality — hoping customer service steps up. Little annoying, but fixable, I think. Not ideal, but I'll update later.
Relief after a bumpy download
it played fine, a couple of little notational quirks (tiny sharps showing where I expected none), but nothing that wrecked the run. I messaged customer service just to be safe and they were great — quick reply, asked for proof of purchase, sent an updated file within hours. Delivery of the corrected file was clean and seamless (no fuss). Honestly I’m pretty happy it worked out; grateful they handled it so fast. Price is reasonable for the convenience, and I’m back to enjoying the piece. Tip: peek at the preview, but don’t panic — support will usually sort it.
Small purchase, big frustration
I spotted the site after a friend shared a link — looked legit and the single piano piece I wanted was only a few bucks, so I thought why not. Paid the $3.99 and expected to open it on my iPad right away. Thing is, the purchase confirmed by email and PayPal, but the music never showed up in my account. I signed out, signed back in, tried a different browser, even checked the spam folder — nothing. It’s weird because the checkout felt smooth, and I actually liked the piece from the preview. So there’s that small spark of positive, but using it? Not happening. Customer support was slow to respond and didn’t fix it quickly, which made the whole thing drag. I told the friend who sent the link to hold off until I knew it worked. Annoying more than angry — I’d try again if they sort out the delivery glitches, but for now I wouldn’t recommend buying from them.
Last-minute panic that didn’t quite pan out
price seemed high, and I almost went with Amazon out of habit. But SheetMusicPlus used to be the obvious choice, so I figured I’d give them a shot and paid extra for express shipping. That was the hope. In practice, the PDF/score itself would have been fine — I’ve used their editions before and the print is clean — but the delivery part fell apart. The package never arrived and ended up being returned as “undeliverable.” They refunded the cost of the music quickly enough, which I appreciated, but when I asked about the express shipping charge they basically told me to take it up with the carrier. That left a sour taste. So my initial skepticism about reliability wasn’t fully eased. On the plus side, the product quality met expectations and the refund for the item was straightforward. Bottom line: good source for actual sheet quality, annoying shipping and mixed service. For now I’ll probably go back to Amazon or the publisher when deadlines are tight.
Instant download? Not quite.
checkout was smooth and PayPal took the money immediately (which felt reassuring in a weird way). But the files never showed up in my digital library. I refreshed, logged out, logged back in. The site even said “wait ten minutes” so I waited. Two hours later still nothing. That detail — the missing download — is the whole issue and it’s maddening because it’s such a tiny, concrete promise that just… didn’t happen. Customer service? Phone and chat were basically ghosts. So yeah, I was later, stressed, and stuck in LA traffic with no parts to hand to the other musicians. Small positive: the site billed me properly and the UI wasn’t confusing, so ordering itself wasn’t the problem. But when the one thing you rely on (the download) fails on the day of the gig, it overshadows everything. Frustrating, would hesitate to use again.
Missing most of the score
basically two instrumental parts, nothing else. Tried to sight-read with what I got, which is pointless — you can’t actually use two pages when you need the whole score. Customer rep (Amy S.) kept insisting I’d missed a note on their product page that never showed up for me, then pushed the confusion back to the publisher. Retailer shift, which is annoying because the ad was their responsibility. They did offer a refund but only once I sent the music back, and the prepaid label they emailed is only valid for US postage. I’m in Canada, so I’d be out about $20 to return something that cost less than that. Small odd positive: the two pages that arrived were printed cleanly, paper felt decent, and delivery was fairly quick. Still — not what I needed. My advice: double-check previews, ask for clarification before you buy, or shop elsewhere. I wish they handled returns and advertising more clearly; that would solve most of this mess.
Almost playable, almost
just two instrumental parts, nothing else. The paper felt flimsy, the printing fine but obviously incomplete, and I sat there tapping my pencil, trying to imagine the rest. I tried to sight-read one of the parts anyway, but it’s awkward to use a single part when you expected the whole set. First impression was frustration more than anything; it could have been exciting to unpack a new edition and play through it.
Not great — especially if you need it soon
this is not the place to go if timing matters. A friend tipped me about them and I ordered something because, sure, I trusted the rec, but the whole thing turned into a waiting game. My package shipped on April 23rd and then vanished into post-office purgatory. I called customer service, and they basically told me there’s a normal window for delivery and to give it another week. I said, “It looks stuck at a post office, can you check?” — and that was it. No follow-up, no call to the post office, nothing. Later I got an email saying I’d already agreed to wait more, which I didn’t agree to. Maybe there’s a recording that proves otherwise, but from my side it felt like they were closing the file, not solving it.
One useful thing to know: they ship via UPS from their warehouse and then hand off to USPS if you gave a PO Box. That reroute seems to be where things go sideways — my item sat in limbo for weeks. So yes, if you have a physical address, you’ll probably see it sooner; if you only have a PO Box, consider ordering elsewhere or be ready to wait. The product itself was fine once it arrived, so it’s not all bad, but the communication and the delivery chain could use work. Frustrating, useful, and annoying all at once — I’d recommend with caution and only if you can give a street address.That weird mix of great music, messy shipping
I ripped the envelope open on my couch, put the record on, and for a minute I forgot the whole shipping headache — the vinyl sounds warm and full, the sleeve has that nice weight, and the lyrics are way clearer than on the streaming version. So the product itself? Love it, really. But getting it here was a bit of a saga. The first package apparently went missing (tracking stopped and I was left guessing), and I spent a lot of time ping-ponging between UPS and the seller. Customer service was polite — not rude — but felt kind of distant, like they were filing a ticket rather than actually listening. I asked for a refund at one point and heard nothing for a while, which annoyed me. On the bright side, after I pushed again they ended up shipping a replacement at no extra charge and it arrived via FedEx a day earlier than the new ETA. So yeah, the company did fix it in the end, and I feel a little guilty putting all the blame on them since UPS seemed unreliable. If you care about the item itself — the way it plays, the packaging, the little details — you'll be happy. If you care about stress-free delivery, be ready to follow up. Compared to other places I've ordered vinyl from, this one was slower on communication but not worse in the long run. Just keep an eye on tracking and don't be shy about reaching out more than once.
Cheap shipping, and it shows
product price is low, but the delivery choice and how they handle questions made me regret the savings. If you need the item reliably and want peace of mind, consider paying a bit more elsewhere or supporting a local shop. I’m still waiting on the books, and the doubt I had before buying? Mostly confirmed.
Finally arrived — what a ride
the box was fine, the thing inside looked exactly like the pictures, and it worked right away. I started using it that evening and, honestly, there was this tiny relief-burst — kind of like finding your keys after looking under the couch for half an hour. What clinched it for me was the first real use: no weird smells, no defects, and it did what it was supposed to do without drama. Customer service, on the other hand, was meh — I called, they were polite but kept saying "please allow more time," which I get, but it felt like a shrug more than help. Also learned the hard way: if you give a PO Box, this company ships UPS then hands off to USPS and your package can sit in limbo. Annoying, and they don't proactively explain that. Still, I'm grateful it finally showed up and worked; that's why I ended up satisfied despite the headache. So: happy with the product, annoyed with the delivery dance and the bland customer responses. If you can use a street address, do that — saves you the anxiety. In the end, relief and a little thank-you-moment when it actually worked made the whole thing worth it.
Clarinet Quartet Music
I just wanted to let you know that I really appreciate the different clarinet quartet music options on the site. Although, I wish there were more challenging pieces to pick from. The site was user-friendly, and I got my music without any problems right on time. All in all, it was a decent experience.
About Sheet Music Plus
Sheet Music Plus is an online retailer specializing in the distribution and sale of a wide assortment of sheet music, catering to various music genres and skill levels. Founded in 1997, the company has grown to become one of the largest sheet music stores in the world, offering over 1 million titles in its catalog. Sheet Music Plus serves an international customer base, providing sheet music for individuals, educational institutions, and professional musicians. The company's headquarters is located in Emeryville, California, and it prides itself on offering a comprehensive and accessible selection of music, competitive pricing, and a platform for composers and arrangers to publish and sell their music.
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Contact Information
7777 W Bluemound Rd
53213 Milwaukee
United States
Categories Sheet Music Plus
Online Shop | Multimedia & Magazines
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Last update: October 2025
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Best collection
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