Stock Must Go58 reviews
This score is based on 58 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Quick delivery, very pleased
Got my refurbished MacBook from these folks after a bad run with another seller. Delivery was surprisingly quick, and the team answered my emails fast — real people, not bots. SSD size was actually bigger than I thought, battery’s great. Tiny scuff on the case, not a dealbreaker. I'd recommend, just ask questions.
Almost gave up
Honestly, I was ready to write them off, but it ended okay. A buddy recommended the shop, so I bought a Samsung — battery died and I sent it back. They said they only received the USB. Support was slow and evasive; I pushed, kept nagging, and finally got a partial refund.
Mid-mess recovery
competent and busy. It wasn't glamorous, but it worked and I felt less stressed, honestly.
Paycheck almost vanished
they came through, but it was a messy ride. Waited weeks with no updates, withdrawal never arrived and my balance read zero — I panicked. I rely on this for rent/groceries, stress was real. Contacted Mrs. Mercy via the bio; she and her team traced it and got my money back. Still annoying, but grateful.
Mid-move hold loop
an automated voice saying my position every five seconds like it's fresh news — kind of maddening and oddly comedic after a while. Someone please pick up.
Smooth despite a glitch
check packaging photos if you care about every accessory.
Slow start, daily go-to
The first morning I popped them in I kind of rolled my eyes — they felt tiny and I figured they'd fall out. I ordered them a few weeks ago and delivery was a bit slow. But once I used them they grew on me fast. They sit snug, the bass is warm without being muddy, the touch controls are intuitive once you stop fumbling. Battery lasts through my commute and gym session. Small hiccups at first, but now I reach for them every day. Honestly, I'm happy.
Nice screens, bad luck
slim bezel, solid weight, felt like they’d be great on my desk. Plugged one in, hit the power and got a stubborn black screen. Tried cables, outlets, the usual juggling. Took a day off for DPD to collect the return and they never turned up. Customer service has been slow and a bit messy. I just want a working replacement while they pick this up, or a full refund so I can go buy elsewhere. Frustrating, really.
Almost panicked, but relieved
Middle of the night my old Mac croaked right before a big client call. I needed a replacement fast for remote work and sleep was optional at that point. I ordered this Mac and, to my surprise, it showed up sooner than promised. The box looked tidy, battery had some charge, and there was only a tiny hairline scratch on the corner — you really have to hunt for it. Customer support was helpful in one quick chat and walked me through a couple setup quirks, which I appreciated. Price was fair. I checked tracking way too much, sure, but honestly I’m relieved and glad I gave them a shot.
Slow, steady recovery
not flashy, just steady progress and concrete updates. Customer service was the real deal, responsive and human; I got regular check-ins and clear explanations, even when things stalled. They weren't perfect, sometimes replies took a day or two, but never ghosted. In the end they recovered most of what I lost, which felt unreal. I'm still careful, but the service delivery and support made a huge difference. I've told two friends about them since.
That tiny relief when it finally worked
a helpful person stepped in, walked me through the final steps, and suddenly I was able to pull my funds. Not glamorous, not instant, but real. The moment I saw the transfer hit my account, I let out a little laugh — half disbelief, half “finally.” It didn’t fix every bump in the process and I still don’t love how many hoops there were, but for someone like me who uses this in spare hours between work and family stuff, getting that payout made it worth sticking it out. Wouldn’t recommend it blindly, but if you’re persistent, there’s hope.
Wrong laptop, endless hold music
I opened the box during a quick lunch break and realized right away it wasn’t the model I ordered. The laptop itself seemed fine — screen, keyboard, battery looked okay — but it wasn’t mine, so annoying. I called them and, weirdly, the first time I got through straight away and the agent said they’d email a return label. Eight days later no label, nothing. I called back a week after that and ended up on hold for nearly two hours, got to the front of the queue and it dropped to voicemail. Left a message, sent a complaint email from their site, all the usual. I’ve rung three days in a row since then and the wait times are just ridiculous — if you’re number five in queue, forget it, you’ll be waiting an hour or more. It really feels like one person manning the phones because your position moves in 10–20 minute bursts, if at all. I use this laptop for remote meetings and work, so this is more than an inconvenience; it disrupts project time and causes extra stress. I’d gladly send it back if the process were straightforward and I trusted getting a refund, but after the long holds and radio silence I’m hesitant. Hoping they sort it quickly — I just want the right machine or my money back, simple as that.
Laptop with incorrect RAM
I just bought a laptop from this company, and even though it showed up in good shape and was packaged really well, I was bummed to see it only had 8GB of RAM instead of the 16GB that was supposed to come with it. But when I reached out to the company to let them know, they quickly got back to me and gave me a refund so I could buy the extra RAM. Their customer service was top-notch and totally changed my mind from being disappointed.
Cheap prices and fast delivery
I was really happy with how cheap everything was on that online store. But, when I got one of the boxes, it was all beat up. It had a sticker on it saying it was damaged, but that wasn't on the website when I bought it. Still, I can't be too mad 'cause the prices are so good. The delivery came super quick and I'm pretty happy with how it all turned out.
Controller with bad upwards drift
The controller I bought had a lot of problems like drifting up and skipping inputs whenever I changed games or used the d-pad and left toggle. It really made playing games frustrating and not as fun as it should've been. I was bummed out by the lack of quality in this product.
Faulty item
My time at Stock Must Go wasn't great. I bought something that ended up being broken, and that really bummed me out because it wasn't cheap. They definitely need to step up their quality control game. But hey, gotta give credit where it's due - they did give me a full refund, so I do appreciate that.
Refurbished product
I bought a refurbished product from this company not too long ago. Even though there were some issues with delivery, I was actually impressed with the item when it arrived. It was in great condition, looked brand new, and everything was there and working perfectly. Dealing with the courier problems and import duties was pretty annoying, though. And not having a customer service phone number to call for help was definitely a downside. It would have been nice to talk to a real person about what was going on.
Mobile phone purchase
Man, I ordered a phone and it arrived so quickly! I thought it would take a while with standard delivery, but it showed up the very next day. It was in even better condition than I thought it would be, like really amazing. I'm thrilled with my purchase, thanks a lot!
camera lens
I recently got a camera lens from this online store and I gotta say, the lens itself was exactly what was advertised and it arrived in perfect shape. The only thing is, the packaging was kinda lacking. I think they should add more bubble wrap to make sure fragile things like camera lenses don't get damaged. Overall, it wasn't terrible but they could definitely step up their game in the packaging department.
Dab radio
I recently got this awesome Dab radio from Stock Must Go. I decided to pay extra for faster delivery because I needed it right away for the weekend, and it arrived right on time, just as they promised. The radio is perfect for me, it's small and has 5 preset buttons which is exactly what I wanted. I'm really happy with my purchase from Stock Must Go.
About Stock Must Go
Technology has evolved rapidly over the period of time and every day we encounter new innovative products. Cell phones, computers, laptops, etc are all such high-tech devices that are quite common in every house. Now laptops and tablets are an important part of the educational system and in most countries, students are required to have them in schools for noting and recording lectures. Some people cannot afford such highly expensive gadgets for themselves or their kids but some companies offer second-hand and refurbished electronics at relatively lower prices than the prices of products in the market. Stock Must Go is one of such companies that offer refurbished products. However, it is recommended to read the customer reviews online here at our review website for a better understanding of the products and services provided by Stock Must Go. The customer reviews will help you in making a more wise and informed decision regarding your purchase from Stock Must Go.
About Stock Must Go
Stock Must Go is a retailer that provides refurbished electronics. The company is UK leading company which was established in 2012. Stock Must Go started working with famous retailers and manufacturers of Europe which help the company to stand stronger in the market. The company aimed at provides unparalleled and unrivaled customer services along with a great shopping experience.
Products and services provided by Stock Must Go
Stock Must Go has various products in a row and the products which they offer are categorized as mobile phones, laptops, tablets, Apple Mac, Desktop PC, printers, projectors, accessories, gaming, Xbox, PlayStation, sounds & vision, and home & garden. The products that are refurbished, high quality, and end-of-line consumer electronics are stocked by Stock Must Go, and lead to manufacturers. The company also offers pre-sale advice or technical support for the items purchased by customers.
All the items are carefully refurbished, tested, picked, and packed while all the products are ISO accredited, ISO 9001, ISO 14001, and ISO 45001. Stock Must Go offer shipping and the shipping rates along with the time may vary depending on the destination. Typically orders are shipped on the same business day. The company accepts retunes within 14 days as all the products come with 14 days money-back guarantee. The returned items must be in original condition, same packaging, unopened, undamaged, and unused.
Once the orders are received back by the company and investigated only the refund will be approved and processed. Stock Must Go ensures that the personal information of customers must be kept safe and such highly confidential information will not be shared with a third party without the consent of the customer.
Complaints, compliments, and tips for Stock Must Go
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Contact Information
102 Kingswood Lakeside
WS11 8JD Cannock
United Kingdom
Categories Stock Must Go
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Last update: November 2025
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