Ten Thousand - Overall Rating based on 30 reviews
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Tactical shorts purchase
I just bought some tactical shorts from this company and I gotta say, the quality of the product was pretty good. But man, when I had an issue with a lost item, the customer service support was seriously lacking. In this day and age, you need a phone number to quickly sort out problems. I could only reach them by email and it felt like the rep was only around one day a week to help out. That's just not enough if they want to grow their customer base and make people happy.
Workout shorts purchase
I just bought these workout shorts a couple of weeks ago and they are so comfy. I really like the waistband, it's a lot better than my old ones that always got wrinkled. The design is simple and cool, definitely not a magic strength booster, but they work great for my workouts.
Shoes
These shoes are just terrible! I wore them only once and the stitching totally fell apart. When I reached out to customer service, they completely ignored me. How rude! I definitely won't be buying anything from them again.
Comfortable workout clothes
I love the workout clothes I got from that store - they're so comfy and they don't bother me when I'm working out. The staff there are super helpful too, always answering my questions quickly and giving me good advice.
Shorts purchase
The shorts are honestly great, really high quality stuff. I've bought 8 pairs in the past year for different things I do. They're a bit pricey, but totally worth it because they last and are super comfy. The thing is though, even though the products are awesome, I won't be buying from this company again. Last time I ordered, the shipping took forever and my item never showed up. When I contacted customer service, they gave me wrong info and only offered me a discount on my next purchase as a fix. It felt kinda rude and not helpful. So yeah, the products are good, but the bad customer service makes me think twice about ordering from them again.
Online furniture purchase
I buy furniture online a lot, so I know what to expect when I order something. But lately, the company I've been using has been dropping the ball. My last three orders have all been messed up, and every time I've had to call customer service to fix it. Plus, they hardly ever tell me about any delays or mistakes. It's pretty disappointing. I expect more from a company that's supposed to be reputable in the furniture industry.
Customer Service Experience
I had a pretty bad experience with the customer service at this company. I tried to contact them a bunch of times about a problem with a product, but they never responded to my emails. The "live chat" feature was useless too because it was just a bot that couldn't help me. And not having a phone number to call made it even more frustrating to try and get help. It's really discouraging to spend a lot of money on something and then not have any support when things go wrong.
Athletic apparel purchase
The athletic clothes I got from this store are seriously amazing. They're super durable, so I can do any workout without worrying, and they look good for casual stuff too. I'd definitely suggest this stuff to anyone who needs reliable workout gear. But, I did have a problem with the discount I got on my first buy not showing up on my account for my second one, which was a bummer.
Recent multiple orders
I just found your products not too long ago and I've been ordering a bunch of stuff from you. Gotta say, everything I've gotten so far has been top-notch! Really pleased with how well they work. The only bummer is that a lot of the things I want are always sold out. I get that things are crazy right now and there are supply chain problems, but it's still a letdown when I can't get my hands on what I need.
Versatile and durable tactical shorts
These tactical shorts are just amazing, seriously. I wear 'em for golfing, running errands, just lounging around, working out, you name it. They're super versatile and durable. Lookin' pretty sleek, too - I mean, they're no basic army shorts. More like somethin' straight outta Lululemon. Had a lil hiccup with one pair startin' to fall apart, but the customer service team was quick to send me a new pair. No fuss, no muss.
Review with most votes
Athletic apparel purchase
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