Ten Thousand Reviews
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5-inch liner version of the interval short in black camo and admiral
I recently bought the 5-inch liner version of the interval short in black camo and admiral colors and let me tell you, I am super impressed with how awesome these shorts are. I've tried all kinds of exercise clothing from different brands and styles like tactical, foundation, and swim shorts, but none of them compare to these. The fit is amazing, giving me just the right amount of support and comfort, and they are so durable. Even with all the activities I do like climbing, diving, cycling, running, and weight training, these shorts are holding up great. I'm 47 years old and still rocking my high school waist size, and I can confidently say that these shorts are the best I've ever had.
Variety of purchases made
I bought jackets, tanks, tees, shorts, and socks from this place and haven't had any issues with the quality or delivery. One time I messed up my order and got the wrong size, but they were cool about taking it back. I understand they're not as huge as Amazon, so maybe they use not-so-great carriers. I've been wearing their clothes for a year now and feel great when I'm at the gym or playing sports outside. It's unfortunate to hear that some people had problems with customer service, but I personally had no issues when emailing them.
Tactical shorts purchase
I just bought some tactical shorts from this company and I gotta say, the quality of the product was pretty good. But man, when I had an issue with a lost item, the customer service support was seriously lacking. In this day and age, you need a phone number to quickly sort out problems. I could only reach them by email and it felt like the rep was only around one day a week to help out. That's just not enough if they want to grow their customer base and make people happy.
Set shorts purchase
I recently got these Set shorts and I was really looking forward to them since they looked so cool. Ordering them was easy and the customer service was fantastic. But here's the thing - the shorts ended up being not great quality. The seams were coming apart on the first pair, so I had to return them. Now, the same thing is happening with the second pair. It's disappointing because everything else about shopping at Ten Thousand is really great.
Interval long sleeve shirt and shorts
I bought a couple of things from this company, an Interval long sleeve shirt and some shorts. At first, my husband really liked them and thought the quality was good. But we had some problems with both. The hem on one pair of shorts came apart after just a few washes, even though we washed them careful and never put them in the dryer. Turns out the hems were glued, not sewn, which made the shorts less durable. Then, I had a hard time returning the long-sleeved shirt that didn't fit. The online return process was a mess and didn't work. When I contacted customer service, I only got unhelpful and repetitive responses. Even when I tried to return it online, there were technical issues that stopped me from submitting my request. And to top it off, they didn't give me a full refund, which left me really unsatisfied. They also don't have a customer service phone number, so it's tough to get help quickly. Plus, the delivery took forever, weeks for the items to show up. Overall, this was one of the worst customer service experiences I've had, and I wouldn't recommend ordering from them.
Unreceived items and poor customer service
I bought some stuff from this company but I never got them. I tried reaching out to customer service for help but never heard back. There was no phone number for me to call and figure things out. So I ended up having to dispute the charge with my credit card company. I definitely won't be buying from them again.
Versatile and durable tactical shorts
These tactical shorts are just amazing, seriously. I wear 'em for golfing, running errands, just lounging around, working out, you name it. They're super versatile and durable. Lookin' pretty sleek, too - I mean, they're no basic army shorts. More like somethin' straight outta Lululemon. Had a lil hiccup with one pair startin' to fall apart, but the customer service team was quick to send me a new pair. No fuss, no muss.
Recent multiple orders
I just found your products not too long ago and I've been ordering a bunch of stuff from you. Gotta say, everything I've gotten so far has been top-notch! Really pleased with how well they work. The only bummer is that a lot of the things I want are always sold out. I get that things are crazy right now and there are supply chain problems, but it's still a letdown when I can't get my hands on what I need.
Athletic apparel purchase
The athletic clothes I got from this store are seriously amazing. They're super durable, so I can do any workout without worrying, and they look good for casual stuff too. I'd definitely suggest this stuff to anyone who needs reliable workout gear. But, I did have a problem with the discount I got on my first buy not showing up on my account for my second one, which was a bummer.
Performance wear, Tactical Shorts
Man, let me tell you, this gear is seriously fantastic! I've been rocking their Tactical Shorts during my workouts and they are the real deal. The quality is top-notch and they really help me bring my A-game. And their customer service is amazing - they truly want to make sure you're satisfied with your purchase. I can't recommend them enough!
Unreliable Shipping
Ten thousand dollars? Nah, more like ten thousand reasons to never come back here. Whenever I buy something from them, it's like a gamble if I'll actually get my order. They always forget to send what you paid for, and even if they say they'll fix it, they never do. It's annoying and makes me so mad to keep waiting for something that might never come. Just do yourself a favor and shop somewhere else.
Interval shorts and pants
I recently bought some shorts and pants from this place, and I was really upset because they arrived with broken strings. I tried reaching out via email and submitting a warranty claim on their website, but I never heard back from anyone. Plus, they were supposed to include a free mini Theragun with purchases over a certain amount, but I never received that either. All in all, the customer service was awful and definitely not worth the money!
Hoodie with a starting discount code
I just bought a hoodie from their site and I was bummed when I tried to return it but found out it was final sale. The quality was not up to par for the price, and I felt let down because I didn't know about the final sale when I was picking it out. It felt like a lack of honesty in the buying process. I think they added the final sale thing after I used a discount code. Now I'm not sure if I want to shop from them again in the future.
High-quality durable gear
I just got myself some really good gear and I gotta say, I'm impressed. The stuff is top-notch and built to last, even though it cost me a pretty penny. It's definitely not cheap, but from what I've seen, it's totally worth it. I haven't had to return anything because the sizes are right on and the quality is amazing.
1 broken, 3 don't fit
Oh my gosh, you won't believe it! I ordered this shirt with a really cool flag design on the back, but when I finally got it, it felt so cheap and looked all wrinkled at the shoulders. Gross, right? And then I also got two shirts that were way too tight. I mean, I'm in good shape and all, but it was like they were meant for super small folks. And let me tell you about the board shorts - they were too small and way too low in the back. The only upside was that they seemed to be good quality, so that counts for something, I guess.
Multiple orders with issues
As someone who has shopped with you before, I've had a lot of problems with my orders. I've gotten the wrong stuff and sometimes nothing at all. It's been really annoying. I've tried emailing customer service a bunch of times, but haven't heard back at all. It's frustrating that there isn't even a phone number to call. Basically, the customer service has been really terrible.
Two pairs of shorts
I bought two pairs of shorts from this company not long ago. The ordering part took a while, but I was OK with that. Unfortunately, after washing one pair just twice, the hem came undone. I tried getting in touch with customer service for help, but I haven't heard back yet.
Shorts quality change
The shorts used to be really good quality, but now they changed the design of the waistband and after a few washes, they start bunching up. It's sad to see the drop in quality compared to the ones I bought five years ago that are still in good shape. The seams are also coming undone, showing they were poorly made. Dealing with customer service was a nightmare, which just made things worse. I won't be buying from them again.
Two pairs of $70 shorts
At first, I liked the product, but I was really let down by the customer service. I bought two pairs of $70 shorts, but then they told me they were out of stock and wouldn't ship for a month. I asked for them to be sent to a new address because I was moving soon, but when they finally came after 5 weeks, only one pair made it. The other one was nowhere to be found. Dealing with their customer service was a frustrating and confusing experience.
Review with most votes
Athletic apparel purchase
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