All reviews of S. Kuhlman
Review about: Ten Thousand
Interval long sleeve shirt and shorts
I bought a couple of things from this company, an Interval long sleeve shirt and some shorts. At first, my husband really liked them and thought the quality was good. But we had some problems with both. The hem on one pair of shorts came apart after just a few washes, even though we washed them careful and never put them in the dryer. Turns out the hems were glued, not sewn, which made the shorts less durable. Then, I had a hard time returning the long-sleeved shirt that didn't fit. The online return process was a mess and didn't work. When I contacted customer service, I only got unhelpful and repetitive responses. Even when I tried to return it online, there were technical issues that stopped me from submitting my request. And to top it off, they didn't give me a full refund, which left me really unsatisfied. They also don't have a customer service phone number, so it's tough to get help quickly. Plus, the delivery took forever, weeks for the items to show up. Overall, this was one of the worst customer service experiences I've had, and I wouldn't recommend ordering from them.