Tommy Bahama - Overall Rating based on 29 reviews
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Apparel and home decor items
I've been a customer here for a while and I've always liked their clothes and home decor stuff. But lately, I've been let down with my orders. Each time, I've gotten the wrong items and the delivery dates keep getting pushed back, then they don't even come on time. They use FedEx for deliveries and it's been kind of a letdown. I still think their products are good quality, but all these problems have me thinking twice about buying from them again.
Shirts falling apart
Oh man, I'm so bummed out! I used to really love their Camp shirts, but man, these new ones fell apart after only a few wears. The patterns all turned into holes and the silk fabric totally disintegrated under the arms. What's going on with the quality these days?
Defective sport shirt purchase
I am really disappointed with the quality of the fabric in the sport shirt I purchased. I only wore it occasionally and after just 6 months, the fabric ripped under the arm pit area, clearly due to a defect in the material. When I reached out to customer service, both the representative and supervisor were not willing to help with a replacement, pointing to their 90-day return policy. As a loyal customer for more than 10 years, I was surprised by their lack of concern and empathy. This experience has me questioning where they are getting their fabrics from now, and I am thinking about looking for another place to shop for casual wear.
Gift card
I bought a gift card for a special occasion coming up on March 23rd. It's now April 4th and the gift card still hasn't shown up. I'm bummed that I won't be able to give the gift on time because it's taking so long to be delivered. I don't understand why it's taking this much time just for a gift card to be delivered.
Swim trunks and a Hawaiian shirt
I just wasn't feeling my recent trip to the store, it was a letdown. The vibe in there was so unwelcoming, like all snooty and unfriendly, you know? I felt like they were sizing me up just based on how I looked. And don't even get me started on the prices - way too high for what you're getting in terms of quality. Plus, the employees all seemed to have this attitude like they were better than everyone else, talking down to customers and acting all high and mighty. It was pretty obvious that they weren't really focused on giving good customer service at all.
Self-destructing silk shirts
I wanted to talk about these shirts I bought that started falling apart after I wore them a few times. The designs on the shirts just started coming off like, seriously? I spent a lot of money on those shirts and they couldn't even hold up? I contacted the company and they basically said tough luck. I used to love their shirts but now I won't be buying from them again. Not cool at all.
Recent shirt purchases
I bought some shirts from this store and loved how they fit and felt at first. But, they ended up getting holes after only a few wears, which was a bummer since they weren't cheap. I contacted customer service and sent pictures, but didn't hear back for a while. When I finally talked to someone, all they offered was a 20% off coupon for my next purchase, which didn't really help. I decided to try one more shirt, but the same thing happened after just a few washes. So, overall, the quality of these shirts doesn't match the price, even with a discount.
Shirt mishap
So, I ordered this really awesome shirt online, you know? But when the package showed up, it looked like someone messed with it and there was a completely different item inside! I was super disappointed, but I reached out to customer service and they were fantastic! Carissa was incredibly nice and helpful, she responded right away, gave me a refund, and placed a new order for the shirt. I was so relieved and pleased with how they dealt with the issue. Thanks for the amazing service!
Excellent products
Great collections Loved them French sleeve popover plus Melina Monstera full zip hoodie What common I liked ,colors white and black combination Soft and simple I can wear it with any combination Just two products selected this time During surfing of store hundreds of lovely dresses found All colors are inviting customers not easy to skip
Also thanks for timely delivery For last few times couriers are not coming on time so I was scare about waiting time but no waiting
Easy for all customers to buy it Equally this is a plus point for any online seller.Hope will back soon here
Review with most votes
Excellent products
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