ToolBarn Reviews

: 2
50% Would buy here again

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N
Nalya Morgon
Good for the affordable price as well as a different wide range in the companies, they are friendly and provide the good service too so at the time for an exchange or reair i found no issueRead on
J
Jim
Website says item has 2 week lead time I accepted that, however when it went well beyond the 2 weeks I started to question if this was normal or if there was a problem with the order. I sent an em...Read on

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  • Ordering

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    Would buy here again
    Overall

    Really good in quality

    Good for the affordable price as well as a different wide range in the companies, they are friendly and provide the good service too so at the time for an exchange or reair i found no issue


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Flow Zone Typhoon 2.5

    Website says item has 2 week lead time I accepted that, however when it went well beyond the 2 weeks I started to question if this was normal or if there was a problem with the order.
    I sent an email to the site's customer service, I received no response and the company made no attempt to keep in contact with me about the status of the order.

    The company shipped it without notifying me that it was coming, my only hint was that UPS notified me it was going to arrive today. The notice came from UPS, not from toolbarn! 12 hours notice is not the norm for this sort of thing.

    The box arrived in its retail packaging, crudely taped with some damage.
    Components of the shipment were missing, no inventory sheet was included with the shipment. This has been a standard practice for at least 20 years (I used to work for a few companies in shipping/receiving).


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