ToolBarn Reviews

: 4

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75% Would buy here again

Most relevant positive review

  2023-12-04
Power Drill
I just bought this awesome power drill from ToolBarn, and man, it's top-notch! This thing is...Read on
Dicki

Most relevant negative review

  2021-06-30
Flow Zone Typhoon 2.5
Website says item has 2 week lead time I accepted that, however when it went well beyond the 2 we...Read on
Jim

Review with most votes

  2019-11-06
Really good in quality
Good for the affordable price as well as a different wide range in the companies, they are frien...Read on
Nalya Morgon

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  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Power tool purchase

    I recently bought a power tool from this store and I had a great experience overall. The ordering process was easy and they kept me updated on when the product would be available. I liked that they were upfront about backorders so I could still place my order. The staff was really helpful and knew their stuff, which made shopping there enjoyable. The price was fair and the delivery was quick and problem-free. I got my tool right on time.


  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Power Drill

    I just bought this awesome power drill from ToolBarn, and man, it's top-notch! This thing is super powerful and gets the job done quick, making my projects a piece of cake. The customer service was great too - the person I talked to knew their stuff and helped me pick out the perfect drill. And the price was really good, especially for such a high-quality tool. I definitely suggest checking out ToolBarn for all your tool needs.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Really good in quality

    Good for the affordable price as well as a different wide range in the companies, they are friendly and provide the good service too so at the time for an exchange or reair i found no issue


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Flow Zone Typhoon 2.5

    Website says item has 2 week lead time I accepted that, however when it went well beyond the 2 weeks I started to question if this was normal or if there was a problem with the order.
    I sent an email to the site's customer service, I received no response and the company made no attempt to keep in contact with me about the status of the order.

    The company shipped it without notifying me that it was coming, my only hint was that UPS notified me it was going to arrive today. The notice came from UPS, not from toolbarn! 12 hours notice is not the norm for this sort of thing.

    The box arrived in its retail packaging, crudely taped with some damage.
    Components of the shipment were missing, no inventory sheet was included with the shipment. This has been a standard practice for at least 20 years (I used to work for a few companies in shipping/receiving).


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