Tower London51 reviews
This score is based on 51 genuine reviews submitted via US-Reviews since 2022.
Featured Reviews
Reviews (51)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Random scroll win
Spotted on IG, told Jen — instantly pleased.
Quietly impressed
Tried it this morning, skeptical at first—great communication.
Damaged, return headache
Opened it day one; dented, they wanted me to pay return. Works.
Fast delivery, decent support
Needed comfy shoes for a bad back after moving; arrived fast, service helpful.
Franken-box delivery
Box arrived torn and taped; customer service polite, slow, not great.
Rough start, decent finish
Needed it for my back, skeptical at first, faulty item, replacement helped.
That first step
Slipped them on, smiled — perfect fit, total 80s vibe; other brands had let me down.
Too big, smooth return
Overall okay, I returned it — too big; tried it same day, delivery fast, returns surprisingly easy.
Quick, no fuss
Ordered last week, site felt snappy and easy; first impression good. Package arrived fast, which made me actually relieved and kinda impressed.
Ghosted after order
Not worth it — they sent the wrong item and blocked me after I complained; needed for bad back, oddly packaging was decent.
Pretty decent, with caveats
I hesitated, but after walking to work daily and buying a couple pairs, they're solid — a bit stiff at first.
Doorstep surprise
Dropped before a rainy weekend, I slipped them on Saturday—soft leather, comfy, customer service was quick and helpful, saved my toes.
Needed for moving, pretty let down
Needed something for bad back during a move, hopeful at first; sandals felt cheap, fit wrong, delivery was okay, service slow
Tiny hope, big regret
I hesitated before ordering — thought it'd fix a hectic weeknight dinner, tiny hope; but it arrived late, lukewarm, soggy. Now I regret trusting my hungry self, lesson learned.
Slightly off fit
Picked them and they feel okay, a bit loose — I ordered a size 3 but got a 3-4. I can wear them, though returns look like a hassle. Not perfect, but useful.
Pretty shoes, annoying refund delay
packaging was neat. Sent them back and I’ve been waiting two weeks for my refund. Other shops refund faster — didn’t expect the delay.
First-time win
I ordered as a first-timer, well, kinda nervous, but the site was easy and checkout was quick. Package arrived fast and intact — only the box was a bit squashed. Still happy, recommend.
That little refund victory
I ordered shoes that didn't fit my vibe, sent a few emails and almost gave up — then one morning the refund hit my account. That tiny ping felt like a win, really.
Hesitant at first
solid build, does exactly what I needed.
Morning fix
By the time I tried it on my coffee maker, my earlier doubts — slow shipping, sketchy courier — had mostly gone. It fits, it works every morning. Delivery was a bit slow, but overall I'm relieved, actually.
About Tower London
Choosing the right footwear to match our clothes is an important affair. This is because properly matched footwear brings out the beauty of our clothes, while poorly matched footwear just makes us look silly. And with the variety of clothing styles available right now, a good footwear store is a necessity for anyone that wants to look good. Tower London is a footwear retail store that claims to be able to provide for all your footwear needs. For honest customer reviews of Tower London, please do read on.
About Tower London
Tower London is a footwear retail store established in 1980, with its headquarters in the Shoreditch, London. They have an online shop of the same name, as well as other physical stores scattered all around London, in Wood Green, Walthamstow, Brick Lane, etc. This family-run business has been the recipient of many awards such as the Independent Footwear Retailer of the Year Award for the years 2014, 2016, and 2018, Best Individual Footwear Buyer Award for the year 2015, etc.
Products and services of Tower London
Tower London has in stock footwear, and clothing accessories for adult men, women, as well as children. Their clothing accessories include boot kits, baseball caps, drawstring bags, backpacks, bucket hats, etc. They have a variety of boots, trainers, flip-flops, sandals, and slippers available for men. Women can also choose their desired footwear from their collection of Ankle boots, High boots, Trainers, Wedges, Wellies, and Slides. There are also school shoes, slippers, boots, and trainers available for children. Tower London ships both within the UK and internationally.
Compliments, complaints, and tips for Tower London
Have you purchased any footwear from Tower London in the past? Was the Quality of their footwear up to par? Did you enjoy wearing it? We would like to learn about your experience shopping with Tower London, and prospective customers would also find your feedback helpful as well. You could also leave a suggestion that could improve the service delivery of Tower London.
Bonus!
📊 How did Tower London shine for you?
Contact Information
TOWER London HQ, 16G Perseverance Works, 38 Kingsland Road, Shoreditch, London, United Kingdom
E2 8DD London
United Kingdom
📧 customer-services@tower-london.com
Categories Tower London
Page Statistics
Last update: November 2025
Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Review with most votes
Perfect store
I love this store Almost all the types of footwear available either casual or for occasions I was student since know this store Even those pairs are still usable after such long... Read onBy: Shirley