TradeInn

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TradeInn

7% Would buy here again

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Spotlight: What are our customers saying?

H
Hayley Holland
I paid $315 for two pairs of specialized roller skates which never arrived. Now from reading the reviews I can see what's happened. They intentionally leave the street number and name off, so wa...Read on
J
James
Total Scam. No live person to speak to, email, or call. Check out their website- nothing except a fake “chat” button that is a robot and says “sorry, no one available now”. I tried for two weeks ...Read on
D
Dave Greenblatt
These A**holes sent me a European model phone charger that would need an adapter to work in the US. The package arrived way later than promised and very beaten up. I've been going round and ...Read on
G
Guy Naylor
Do not order from this company. They couldn't deliver the product and are now stealing my money by not refunding me in a timely manner. It has now been months that they have been holding my money...Read on
K
Kenneth Armit
Wrong size, contacted trade inn and followed their return policy including paying for postage myself. Package arrived at trade inn February 15 2020. Never heard and after a month I contacted them ...Read on

All reviews (15)

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    Fruad Fruad Fraud

    I paid $315 for two pairs of specialized roller skates which never arrived. Now from reading the reviews I can see what's happened. They intentionally leave the street number and name off, so was held and customs then sent back. By the time I waited a month for them to get to NZ, then wait over a month to return to Spain, the chance I can get my $$ returned from PayPal or bank is slimmer and slimmer. I even paid extra for insurance which now I see is part of the SCAM. I've contacted customer service, they fob my off to the insurance 'route' , which is a fake website. Then I noticed my emails from xtremeinn about receiving a refund once the parcel reaches them are just copy / pastes - probably bots - and it's all delay tactics. This is how con artists operate. Constant excuses to wear you down so you eventually give up. But I'm going to take this as far as I can. This business has likely ripped people off into the millions - worse, they appear to be in cahoots with Google. The Google reviews DO NOT match reviews on other websites. And their ads dominate my searches. Spain wins it for most scamming dishonest people in the world.


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    Sports cap

    Total Scam. No live person to speak to, email, or call. Check out their website- nothing except a fake “chat” button that is a robot and says “sorry, no one available now”. I tried for two weeks when I paid for goods but they never showed up. Got some fake email notice from a “no reply” email address stating “could not deliver”. This company is a Total scam. Do not buy from this site.

    My order number was 29707840.

    I hate being cheated like this and they show pictures of fancy warehouses that definitely don’t exist.


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    Belkin 3in1 phone charger

    These A**holes sent me a European model phone charger that would need an adapter to work in the US. The package arrived way later than promised and very beaten up.

    I've been going round and round for a refund and they never provide a way to return.

    Never do business with these thieves.


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    Thrustmaster TSS handbrake bracket

    Do not order from this company. They couldn't deliver the product and are now stealing my money by not refunding me in a timely manner. It has now been months that they have been holding my money. Very poor service. I would never recommend this company and its subsiduaries. I have never had to write reviews like this before. Stay well clear.


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    2 pairs of Columbia shoes

    Wrong size, contacted trade inn and followed their return policy including paying for postage myself. Package arrived at trade inn February 15 2020. Never heard and after a month I contacted them but were told it hadn't arrived. Next week contacted them again with all the tracking # and their return # and were told they would investigate. Next week still nothing so I tried again and were told that " it seems the shoes were sent back to me and here is the tracking # and if you have any further questions feel free to contact them. The are stupid enough and rich enough to ship a return item (unused) but can't give a refund.


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    Ski and clothes

    Hi this has been going on for so long. We have had back and forth email regarding this order and I tried contacting you over the phone but no phone number available. Now I spoke with you over email and said to ask usps. Then you said to file a complaint which I did and sent to you. Then you still keep on ignoring my email and say the same thing repeatedly like a broken record. Some bots responding automatically. I need this to be taken care and is very frustrated. I ordered these items on January 8th 2021 and it has been almost 4 months. Nothing is resolved. I will file a complaint with BBB regarding this so it will come to your attention. Please let me know if you are willing to solve this issue with me right now.


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    PlayStation 5

    No email off the company only off PayPal no way of tracking the order. I would never order off them ever again not a trusted website!!

    Hi this has been going on for so long. We have had back and forth email regarding this order and I tried contacting you over the phone but no phone number available. Now I spoke with you over email and said to ask usps. Then you said to file a complaint which I did and sent to you. Then you still keep on ignoring my email and say the same thing repeatedly like a broken record. Some bots responding automatically. I need this to be taken care and is very frustrated. I ordered these items on January 8th 2021 and it has been almost 4 months. Nothing is resolved. I will file a complaint with BBB regarding this so it will come to your attention. Please let me know if you are willing to solve this issue with me right now.


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    ski equipment

    BEWARE
    I paid for my gear via PayPal as a "Payment".
    Later I saw a double charge on my AMEX statement.

    They will not issue a merchant credit.
    They will not refund back to PayPal.


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    TRADEINN FAILURE TO DELIVER - FRAUD??

    I paid including delivery 21 Nov 2020 and have still not received the parcel as at 7th Feb 2021. Trade-in customer support continue to tell ME to go to my local post office (despite me having already been countless times). Tracking down and delivering the parcel is Tradeinn's responsibility as I purchased including delivery. Shocking service and I now suspect fraud based on them failing to deliver within a reasonable time of notice of expected delivery (7th Dec 2020) . I will never purchase from Tradeinn again!


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    Coat from SnowInn

    This company is a rip off. They do not guarantee delivery. If there is a problem they kick it to customer to research and resolve. AVOID using this company or you will be ripped off.


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