TradeInn - Overall Rating based on 35 reviews
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Online order
I bought something from TradeInn even after seeing some mixed reviews. But you know what? I was pumped when my order showed up super quick, no problems at all. Their prices were solid and I'll probably shop there again sometime. But I haven't had to return anything yet, so I can't say how that goes.
Bike gear
This store is great! I bought some bike gear and even though it took a bit longer to arrive in the UK, the prices were really good and the customer service was fantastic. They even helped me return a faulty item quickly. I'll definitely continue shopping here for all my biking needs!
First order and replacement
Ugh, my first order took so long to arrive, and when it finally did, they messed up my address and sent it back to Spain. Can you believe it? But the replacement order came in just over a week, so I guess that was alright. Their customer service was really slow and not helpful at all. But you know, at least it was cheap.
Shoes and shorts
I recently got some really awesome shoes and shorts from TradeInn and let me tell you, I was so stoked when they arrived! The price was amazing and they actually came way sooner than I had thought they would. The only downside was that the shipping box was way too big for such small items, but oh well.
Auto parts and tires
This was my first time ordering from TradeInn. The delivery took a bit longer than I thought, like 4-5 calendar days, but I knew it would when I placed my order. The parts and tires I got were really good quality and legit, which was nice. I was happy to see that the tires weren't all bent up like they can be from other places. This order was just for spare parts for later on, so I wasn't too worried about the delivery being a little late. All in all, it was a good experience and I'd think about ordering from TradeInn again sometime.
Awesome deal on new bike stuff
So I came across this awesome website with super affordable bike gear and I was like, whoa, I gotta snag some of that! The website was super user-friendly, didn't even need my mom's help navigating it. And they shipped out my order real quick, no extra fees or taxes even though I'm way over in the UK. My package arrived in like 4 or 5 days, pretty speedy if you ask me. They also kept me in the loop about my order status, so I always knew when to expect it. Definitely gonna be back for more bike gear soon!
Bike purchase
I recently got this awesome new bike! There were so many options on the website and the prices were really competitive. I didn't really care about waiting a few days for it to be delivered.
International purchase
My order was from overseas, and I was happy with how everything went smoothly. Even though it took a bit longer to arrive because it was shipped from another country, the communication was great, and the product was exactly what I expected. I would definitely think about using this service again down the road.
Mavic quick release Axel
If you are a US-based customer, avoid at all costs! I ordered a simple Mavic thru-axel (fits in a business envelope size package) on Oct 24, 2022. it took almost a month to make it to the US customs Nov 16 but never made it to me. It took me nearly 20 emails, calls to USPS, forms to fill out for their transporter to investigate, etc to no avail. It's only on Feb 17, 2023 - Nearly 4 months later! - that I threatened to report them to whatever eCommerce regulators I could find that they said they would refund me. What a complete waste of my time. I ordered the same part now from a French bike store and it arrived at my door in the US in about a week... Again, I don't know about buying from Europe, but these folks should not be selling to US based customers.
Fruad Fruad Fraud
I paid $315 for two pairs of specialized roller skates which never arrived. Now from reading the reviews I can see what's happened. They intentionally leave the street number and name off, so was held and customs then sent back. By the time I waited a month for them to get to NZ, then wait over a month to return to Spain, the chance I can get my $$ returned from PayPal or bank is slimmer and slimmer. I even paid extra for insurance which now I see is part of the SCAM. I've contacted customer service, they fob my off to the insurance 'route' , which is a fake website. Then I noticed my emails from xtremeinn about receiving a refund once the parcel reaches them are just copy / pastes - probably bots - and it's all delay tactics. This is how con artists operate. Constant excuses to wear you down so you eventually give up. But I'm going to take this as far as I can. This business has likely ripped people off into the millions - worse, they appear to be in cahoots with Google. The Google reviews DO NOT match reviews on other websites. And their ads dominate my searches. Spain wins it for most scamming dishonest people in the world.
Sports cap
Total Scam. No live person to speak to, email, or call. Check out their website- nothing except a fake “chat” button that is a robot and says “sorry, no one available now”. I tried for two weeks when I paid for goods but they never showed up. Got some fake email notice from a “no reply” email address stating “could not deliver”. This company is a Total scam. Do not buy from this site.
My order number was 29707840.
I hate being cheated like this and they show pictures of fancy warehouses that definitely don’t exist.ski equipment
BEWARE
I paid for my gear via PayPal as a "Payment".
Later I saw a double charge on my AMEX statement.
They will not issue a merchant credit.
They will not refund back to PayPal.Cressi Signal Red
Stay away from this company they do not deliver what they claim my package stuck in transit for over a month and they have no clue where is it, and their customer support changed their stories on the daily basis
g star long sleeve t shirt and pants
I ordered these items on the 15th of September 2020 the product total was R 1 584.98 plus a shipment fee of R 299,99 ..That was the last time they did something right not missing to take money out of my bank account...Till now they've been telling me due to containment measures implemented by your my country to stop the spread of covid , parcel deliveries to my country may be temporarily impacted.
I am hurt but it's OK because every dog has it's dayMavic bicycle wheels
I ordered wheels on Apr 23, they shipped on Apr 24, and had an estimated delivery date of May 5-8. Well, It's now July 24, yes 3 months later, and still no product. And it cleared customs on June 7, so in the US 1.5 months ago. Every time I've contacted them, they just say sorry, it's shipping to the US during COVID and we can't control shipping timing. That may be true, but shipping delays existed for a month before I ordered, so should have changed estimated shipping. Also, when I look at the same product, estimated shipping to my address using the same shipping option is 2-3 weeks. I still haven't received mine and they say I could receive in 1-2 weeks? They know that's false and very deceptive. I finally contacted usps and they told me to file an inquiry as it might be lost. But said international shipping law says the shipper must also file an inquiry. When I asked them to do that they said we're in touch with usps to make sure my package arrived, but said nothing about an inquiry. After 3 months I have filed a dispute of payment with my credit card company.
Total scam
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Mavic bicycle wheels
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