All reviews of Michael Ernst
Review about: TradeInn
Mavic bicycle wheels
I ordered wheels on Apr 23, they shipped on Apr 24, and had an estimated delivery date of May 5-8. Well, It's now July 24, yes 3 months later, and still no product. And it cleared customs on June 7, so in the US 1.5 months ago. Every time I've contacted them, they just say sorry, it's shipping to the US during COVID and we can't control shipping timing. That may be true, but shipping delays existed for a month before I ordered, so should have changed estimated shipping. Also, when I look at the same product, estimated shipping to my address using the same shipping option is 2-3 weeks. I still haven't received mine and they say I could receive in 1-2 weeks? They know that's false and very deceptive. I finally contacted usps and they told me to file an inquiry as it might be lost. But said international shipping law says the shipper must also file an inquiry. When I asked them to do that they said we're in touch with usps to make sure my package arrived, but said nothing about an inquiry. After 3 months I have filed a dispute of payment with my credit card company.
Total scam