All reviews of Alexis de Belloy
Review about: TradeInn
Mavic quick release Axel
If you are a US-based customer, avoid at all costs! I ordered a simple Mavic thru-axel (fits in a business envelope size package) on Oct 24, 2022. it took almost a month to make it to the US customs Nov 16 but never made it to me. It took me nearly 20 emails, calls to USPS, forms to fill out for their transporter to investigate, etc to no avail. It's only on Feb 17, 2023 - Nearly 4 months later! - that I threatened to report them to whatever eCommerce regulators I could find that they said they would refund me. What a complete waste of my time. I ordered the same part now from a French bike store and it arrived at my door in the US in about a week... Again, I don't know about buying from Europe, but these folks should not be selling to US based customers.