Ulla Popken - Overall Rating based on 23 reviews
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July 25, 2021
I tried placing an Order last night which totalled $380.00 and it would not go through, noting a system error. I tried a second time and received the same message. I called customer service and was advised that their credit card machine was not working. I was told to try to place my order the following morning. This morning, I received two e-mails confirming my order with different confirmation numbers. The two times I tried to Order last night went through and now I am being billed for almost $800!! I called this morning and was told it was too late to cancel the duplicate order. So now I am receiving a double order and have to return a pile of clothes. I was told they will probably waive my shipping cost but regardless, the amount being charged to my credit card is huge!
coat
Went by THEIR size chart. Coat arrived much too big. Asked about an exchange for smaller size. Not only would I have to pay for return postage, I would pay for re-shipment of smaller size. I even understand a charge to send coat back but I should NOT have to pay for re-shipment when it wasn't my error. Their size chart does not correlate to their actual clothes. Be aware.
Note: $9.95 shipping, $7.95 return AND $9.95 for exchange size.Best shop for shopping
Old masters in fashion industry since long time
I also learnt from seniors old is gold and reliable
Following this logic I also believe this store blindly whatever items they are selling will definitely quality products.Reason is they cannot afford to loose their goodwill who takes time almost seven decades.I am bounded with this store since twelve years.
Very cold season brought me here to choose one suitable and protective warm jacket .One velvet quilted stunning jacket liked very much.Not easy to say this is suitable price or little higher .Once delivered to me I realized why price is so high.
Red color is really more stunning physically ,best adjustment of packets which is hidden due to quilted but packets are nicely placed .Great product.
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Best shop for shopping
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