Urbanears - Overall Rating based on 20 reviews

45% Would buy here again

Featured Reviews

Most relevant positive review

  2024-03-22
Plattan 2 headphones

I just bought the Plattan 2 headphones after having the original Plattan set for about four years. The sound is still great, just like my old ones, and the price is pretty fair ... Read onBy: A. Heller

Most relevant negative review

  2024-03-20
Bluetooth speaker Ralis

I bought the Urbanears Ralis Bluetooth speaker and used it in my bedroom for under 4 months before it stopped working altogether. I contacted their customer service on December ... Read onBy: Elyse

Review with most votes

  2021-02-08
Excellent products

Very stylist headphones I am using one latest version of headphone from Urban Pampas charcoal Black Though all headphones i have are good and similar features What i found dif... Read onBy: Bardot

Reviews (20)

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    Platten wireless headphones

    I can't believe it! So I bought these Platten wireless headphones and only used them twice before the fabric started falling apart. I contacted the company to let them know, but they didn't seem to care at all. Their customer service is just awful. My advice? Don't waste your money there, try shopping somewhere else.


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    Two pair of wireless earphones purchased online

    I bought two pairs of wireless earphones online, thinking they were top-notch, but I was let down. Even though they looked cool, both pairs wouldn't turn on or connect to my phone after charging. I got annoyed and contacted customer service through the chat on the website. The reps were nice and knew their stuff, but they said the earphones were defective and told me to send them back. Feeling bummed about the whole thing, I decided not to give this brand another shot and buy something else instead.


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    Faulty earphones

    These earphones are the worst! I have to reset them all the time just to make them work like they should. Pairing them is a hassle, and they barely respond to touch. Plus, they smell really chemically, which is not cool. I should have just stuck to my usual brand or bought a cheaper pair somewhere else. Such a waste of money!


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    Baggen speaker

    I bought the Baggen speaker from this company recently and I was really let down. Setting it up was a pain and once I got it working, the sound through the wifi was terrible. Overall, it was a frustrating experience and I wouldn't suggest buying anything from them. Their products don't seem to be very good, I also had their Plattan headphones and they stopped connecting after a while. It's a bummer to spend a lot of money on stuff that seems cheap and unreliable.


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    Plattan 2 headphones

    I just bought the Plattan 2 headphones after having the original Plattan set for about four years. The sound is still great, just like my old ones, and the price is pretty fair for the quality you're getting. But, after using them for only a few months, I ran into a problem with the connection. I shot customer service an email, and they sent me a new pair right away without any fuss or extra fees. I was really impressed with how fast and smooth they handled my issue, and I'll definitely be coming back when it's time for another upgrade.


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    Bluetooth speaker Ralis

    I bought the Urbanears Ralis Bluetooth speaker and used it in my bedroom for under 4 months before it stopped working altogether. I contacted their customer service on December 27, 2020, and they asked for my address, receipt, and serial number. However, I haven't heard back from them since then. It's frustrating to deal with poor after-sales service from a company that I thought was trustworthy. I suggest being careful when thinking about buying anything from this brand.


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    Plattan 2 wireless headphones

    The quality of the headphones has really gone downhill compared to the ones I've bought in the past 10 years. The earpads and headband material on my latest pair started falling apart after just a few uses, so now they're going straight to the trash. It's really disappointing to see this decline in material quality, and it's pushed me to switch brands for good. Urbanears has even stopped offering replacement parts, which makes their modular design seem pointless and kind of shady. I used to be a big fan of Urbanears for their durable and trendy headphones, but now there's no way I'll be buying from them again.


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    Stadion earbuds

    I love my Stadion earbuds, they're the only ones that actually stay in my ears! I've been using them for years now and they never let me down. The stretchy band around the neck is a game-changer, it makes them fit so comfortably and perfectly. The battery life is amazing too, I can use them for hours on end without worrying about them dying on me. The buttons on the back are super convenient, I can easily change songs, answer calls, and adjust the volume without any hassle. I was so bummed to see that they're no longer available on the website, I really hope they didn't discontinue them because they're hands down the best earbuds I've ever had.


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    Wireless headphones purchase

    The wireless headphones I bought said they could last 15 hours on one charge, but in reality, they only make it about 6 hours before I gotta plug them in again. Plus, the touch controls are super touchy and always doing stuff I didn't mean to do, especially when I'm laying down, like in bed. So, sadly, these problems have made these headphones not so great for travel or sleeping, which were the main reasons I got them in the first place.


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    Replacement ear cushions

    I bought these headphones from this company about four years ago and just realized that the ear cushions were falling apart. So, I decided to contact customer service to see about getting some replacement cushions. They told me they didn't have any left for my model, but the rep I talked to was super helpful and offered to send me some new ones for free. I was really happy with how they handled everything - now my headphones are good as new with the fresh cushions.


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    Alby earbuds with smaller buds option

    I bought the Alby earbuds because they had smaller buds, but they keep randomly calling people when I wear them, even though I turned off voice control on my phone. And now only one earbud will connect, like seriously!? It's so annoying and I can't even find them online to complain about it! ?


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    Wireless headphones

    These wireless headphones are a nightmare! They always lose sync with each other, and it's a pain trying to get them back in line. Customer support just keeps sending replacement pairs that end up with the same frustrating problem. Not to mention, the touch controls are a mess - they don't work or start playing music randomly, making me close and reopen apps to fix it. And the fit is terrible - these headphones won't stay in my ears. Save yourself the frustration and find a different pair that actually works.


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    Replacement charging case for earphones

    I bought the wrong case by mistake and tried to return it for the right one, but I haven't heard back after filling out a bunch of forms. The customer service is non-existent, there's no way to get in touch with anyone for assistance.


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    Wireless headphones

    I got these wireless headphones from the store and they're amazing. The sound quality is top of the line, and the design is really sleek and modern. I'm super satisfied with my purchase and I would totally recommend these headphones to anyone looking for a new pair.


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    Earphones purchase

    I really need to tell you how annoying these earphones are to use. Seriously, every single time I want to use them, I waste like five minutes just trying to untangle the cords and get them to function right. And even then, the sound quality is just okay, nothing great. Plus, the design is not at all easy for anyone to use. I catch myself having to take deep breaths and count to ten to try and keep my cool whenever I use these earphones. Don't even bother getting them - save yourself the hassle.


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    Overpriced earbuds

    The design of the earbuds looks great, but they really let me down when it comes to actually working. I had a problem with the right earbud not playing any sound, even after I looked up solutions online. It was such a disappointment and I felt like I wasted my time and money.


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    Plättan 2 Bluetooth headphones

    I've been a fan of the company's wired headphones for a while now, but I recently decided to give their Plättan 2 Bluetooth model a shot. The shipping was fast and smooth, and I was really happy with how reliable the headphones were. The sound quality is top-notch, and the battery life is impressive considering the price. I'm a happy customer and plan on sticking with this headphone brand in the future.


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    Cushions for Plattan Bluetooth headphones

    I accidentally ordered the wrong cushions, and now I can't return them. The wait for a solution is taking forever, and I'm finding it frustrating. I feel like I wasted my money by ordering directly from the website. Also, I had some headaches trying to get a bad review removed from their site.


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    Wireless Headphones Review

    I bought these wireless headphones about two years ago, and they're still working great. The sound is really good - strong bass and clear mid and treble tones. I'm impressed with how long the battery lasts, only needing to recharge once a week even with everyday use. They're definitely my favorite wireless headphones.


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    Excellent products

    Very stylist headphones I am using one latest version of headphone from Urban Pampas charcoal Black Though all headphones i have are good and similar features
    What i found different here that is battery back up Takes less time to recharge and perform more then thirty hours as mentioned in specification
    JBL and Sony headphones I am using since seven years On every new and change my preference is from these two company But first time added Pampas and believe me sound quality and connectivity is equally good as both
    I think I can continue with Pampas ,price wise is less then my all previous headphones.