All reviews of A. Schmidt
Review about: Chinese Laundry
Sandals for vacation
I tried to order sandals twice from this website. The first time was back in March for a vacation in June. Unfortunately, the delivery kept getting delayed until they never showed up. I contacted customer service and they said it was FedEx's fault, and gave me a refund. Despite that, I decided to order them again in early May. But once again, the delivery had issues. This time they said there was a payment error on their side and asked for my credit card information over the phone, which made me uncomfortable. I canceled my order right away and made sure to get my refund. I don't trust this online store anymore because of their delivery failures and strange payment requests.
Review about: ProAudioStar
Return and refund process
I just had to return something I bought from ProAudioStar because it didn't work for me. But I was happy with how the customer service handled it. When I asked for a return, they got back to me quickly and stayed in touch. They set up a return label and RMA fast. And when they got the product back, they gave me a full refund with no extra fees. I was really impressed with how smooth and professional ProAudioStar was about the whole thing. They definitely have top-notch customer service!