All reviews of Adella Roberts

  • Review about: Theory

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Unresponsive Customer Service and No Return Envelop

    I wanted to return some stuff I bought recently because they didn't fit right, but I had a really hard time getting in touch with customer service. I tried to contact them about it, but I never heard back from them. And on top of that, there wasn't even a return envelope in my order, so I couldn't send the stuff back within the 14-day return period. So I had no other option but to just toss the items in the trash, which was a bummer because they were actually good quality. It was a real waste of money and resources.