All reviews of Aida Gutkowski
Review about: StudentUniverse
Overcharged and Refused Reimbursement
My experience with the company was absolutely awful. I thought I had booked two adult tickets for my boyfriend and me, but then we found out at the boarding gate that they were actually youth tickets. We couldn't get on the flight and had to buy new, really expensive one-way tickets last minute. The company only wanted to refund the original ticket cost, which was way less than what we had to pay. Even though it was their mistake, they wouldn't cover the difference, so we were stuck paying out of pocket and super mad. It's just crazy to think that a company can mess up a booking so badly and not own up to it.