All reviews of Aileen Stanton

  • Review about: Promgirl

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Evening dress with detached breast pad

    My recent experience with the brand was really bad. The dress I ordered was not good quality and the size was not accurate according to the chart. When the dress arrived, I saw that one of the breast pads was missing. I talked to customer service to return it and was surprised to hear they charged me $25 for the missing pad. Even after I explained everything and said the dress was cheap, they still took the money from my refund. It's frustrating they didn't care about good customer service or admit the mistake. I've had better experiences with brands like Lulu's and will be sticking with them from now on.