All reviews of Anastacio Gleichner
Review about: omio
Train booking modification
I had some issues trying to change my train booking online, so I decided to contact customer service for assistance. Uta from customer service was so helpful and even sent me a personalized email to guide me through the changes I wanted to make. It was nice to get a response that seemed genuine and not like an automated robot. Uta's friendly attitude and straightforward instructions made everything a lot easier for me. I really value the personal approach that Omio's customer service team takes.