All reviews of Andreanne Reinger
Review about: souk + SEPIA
Online purchase not received
I bought something online recently that never showed up. It was a bummer, but hey, these things happen. What really counts is how it's handled. Even though I didn't get my order, I was pretty impressed by how fast and apologetic the customer service team was. Carla, especially, was super nice and understanding. She not only recognized the problem but also took actions to fix it and make sure I was happy. Businesses aren't perfect, but when they really step up to make things right, it's pretty awesome. I'm grateful for Carla's help and will definitely think about buying from them again in the future.