All reviews of Angelica Milanovits
Review about: Covers And All
Customized Covers
This is one of the worst companies I have unfortunately had the privilege of working with and giving my money to. We Placed 2 custom orders for couch covers and understood there would be a delay due to Covid. We received this email from Covers and All on May 8th. Hello Gary
Your bag of joy will be delivered to you for Order Number #COV on the Delivery Date of 14 May 2020, which came and went and NOTHING, no email or call update. When we called to inquire on 4 separate occasions, we were told different stories on the covers being in production or in pre-production and each time they said they would have to call us back, which they did not. Today's Service rep told us one order is in Pre-Production and one in Production and we will get them within 2 weeks. It appears they just lie to customers to get them off the phone and pass it on to the next person who answers. If we could give Zero stars for being unethical we would. Can't imagine the quality could be any good if their customer care, tracking and shipping are so horrendous.Review about: Covers And All
Lounge Chair Covers
Covers and All doesn't even deserve a one star. I have placed an order for two standard size lounge chair covers on May 12, which was initially scheduled to be delivered on May 18. On May 20th I called to check the status and their customer service blamed it on Covid 19 and said that my order is being expedited and should ship out in two weeks. Three weeks later no shipment occurred and when I check the status it shows that my order is still in production. One again I reached to their customer service and was given the same excuses and promised that my order is being expedited and should ship out no later than the 26th of June. I checked on my account and once again that status shows that it's still in production. Again, I reached out to their customer service and after was put on hold for 6 minutes I was told that it will be another week. As a consumer to paid for the product and constantly being lied to when ask for the status of my order. I will not recommend this company. Their customer service located in India are people with no integrity. I will never do business with Covers and All if all I get is bunch of excuses why my order is not being processed and delivered!
I am dealing with the same problem. To this date I still can't get an honest reply when the order I placed dated May 12, will be delivered. I agree with you, they are very dishonest and now they keep hanging up on me when I call to check status of my order.