All reviews of Ann Greenwell
Review about: White Shanty
Barn Door
Ordering was very good with King. Delivery was dropped off in middle of my driveway. I caught them as they were driving off and asked if they could put in my double car garage and told delivery guys that I had ten minutes to check and accept the order (as was told by White Shanty). Delivery guys said we have another order down the road to drop off and we'll be back...ha ha knew I would never see them again. Box did have a hole in it that I wanted to check out and everything did seem fine with the packaging. In two weeks the barn door was laid out to stain and noticed that the planks that were to be ... to the "frame" had starter ... holes in the "tongue and grove" section of the door. This was a big mistake on Shanty's part. I could not reach Shanty for explanation of this and was stuck with the screws going through the "tongue and grove" areas. I finally got through to tell Shanty that the package was "dropped" off and there was nothing to sign at all from delivery. And no instructions on putting the door together. Had to research for the guide assembly for this door on the internet. After explaining to Shanty about there was no sign off for delivery he said "that's ok". Well if I hadn't called I could have just ignored it and told Shanty that I was still waiting for my order! They had no proof it was delivered and got the idea they didn't care much about anything once it was in the mail. They just like taking your order and I wouldn't recommended any products from them.