All reviews of Antonette Russel

  • Review about: Men'S Wearhouse

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Keywords - Online order mistake, unhelpful customer service, return process

    My experience with Men's Wearhouse was really frustrating. I made a mistake and accidentally ordered two jackets online. I called customer service right away to try and fix it, but they were not helpful at all. They told me it was already on its way and nothing could be done. It's crazy to think that in just 15 minutes, they couldn't change an online order. Now I have to deal with the extra jacket when it arrives, hoping that Men's Wearhouse will fix it then. The whole thing has been a hassle and really disappointing.