All reviews of Aracely Simonis

  • Review about: Swinnerton Cycles

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Carbon fiber bike part

    My experience with Swinnerton Cycles was really disappointing. I bought a carbon fiber bike part that was already pricey, but then got hit with an unexpected £15 postage fee. When I asked about why I had to pay extra, they were rude and dismissive. They didn't give me a good reason for the fee and just canceled my order without asking me first. Their customer service was just not good and left me feeling unhappy. Then I looked at their online reviews and saw a strange pattern with lots of five-star or one-star ratings, which made me think they might be manipulating their feedback. Finding this out made me trust them even less.