All reviews of Arpana Gupta

  • Review about: Tropical Fruit Box

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Box of exotic fruit

    I have repeatedly tried to reach out to them, their customer service is horrible. Fruit arrived rotten. Sent pictures and am still trying to get them to refund my money. The chat feature is misleading, they say they respond within minutes but do not. Repeated emails go unanswered. All the fruit was rotten, moldy and stale. How does that happen? Unless it was not shipped properly. This was a gift for family and it was embarrassing for me. My past experiences with them have been subpar. Their customer service is really bad. When my fruit box was delayed in past orders, I had to actively reach out to find out what the problem was.