All reviews of Ashly Dooley
Review about: Lenox
Home decor items
My experience with ordering from Lenox was really disappointing. I placed my order and waited way longer than they said it would take to ship. I tried reaching out to customer service via email, but got no response. Then I tried to chat with them on their website during their supposed hours, but no one was there. Finally, after many tries, I spoke to someone who said my order would take even longer to ship. They promised me a 20% discount for the delay, but then said I'd have to contact them again to get it. This lack of responsibility and customer service is just not right. And when I asked for an email confirming the discount, they said they couldn't do it and ended the chat. This whole experience with Lenox has been a pain and not worth it. I'd suggest looking somewhere else for home decor stuff.