All reviews of Austyn Blick
Review about: HomeAway
Reservation scam
Oh man, let me tell you about this crazy situation I got into last year. So, I found this amazing vacation rental in Hawaii in an ad, right? I talked to the owner, booked it, all seemed good. To save some cash, I went ahead and did the whole deal myself – signed a contract, made an online payment through my vacation rental account. Saw the dates were set on my account, so I thought, "Cool, we're all set." Fast forward to when my fam and I, including my 5-month-old baby, got to Hawaii, and guess what? Total radio silence from the owner. Turns out we got scammed, big time.
So, I contacted the vacation rental company, showed them all the proof and filed complaints. They were like, "Don't worry, we'll give you a voucher for the 11,000 euros you lost." But here we are a year later, and still nothing, no voucher, despite me bugging them about it. They keep asking for a screenshot of the voucher promise, but I can't find it anywhere on my account. It's ridiculous, especially since they had that reserved status and booking number on their listing. I never got my money back, no voucher, nothing. My lawyer is pushing me to take legal action against them, and honestly, I'm considering it. What a mess, right? Can you believe how shady some people can be?