All reviews of B. Kertzmann

  • Review about: Road Runner Sports

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Late delivery, unhelpful agent

    I just bought a pair of shoes recently, and man, the delivery was such a hassle. The shoes showed up late, and when I contacted customer service, the person I talked to wasn't very helpful. She made it seem like it was my fault for wanting the shoes on time and kept trying to argue with me to prove me wrong. Even though the email clearly said delivery would take 2-4 days, she tried to blame the delay on the distributor. It was a total disaster, definitely not the smooth experience I was hoping for.