All reviews of B. Langworth

  • Review about: Tower London

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick delivery, great price, informative updates

    I just bought something online and was really happy with how fast it arrived and how good the price was. I got my order in no time and liked that they kept me updated on the progress along the way. It's such a nice feeling when shopping goes smoothly, and that's exactly what I got this time.


  • Review about: Positive Promotions

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Employee Christmas gifts - jackets

    Recently, our company bought jackets as Christmas presents for our employees. We were told the jackets would arrive two weeks before Christmas so we could hand them out in time. But a week before they were supposed to get here, we found out we had to pay an extra $200 for overnight shipping because the jackets weren't ready yet. We talked to about seven customer service people during this whole ordeal, and none of them could give us the same information. They also didn't keep their promises and some didn't even call us back, even when we left messages on their phone extensions. Even though the jackets turned out to be really nice, the terrible customer service left a bad taste in our mouths.