All reviews of B. Pacocha
Review about: VRBO
Oversized Security Deposit Issue
I had a really bad experience with a short-term rental on this website recently. When I was leaving, I couldn't get a hold of the owner at all to talk about my security deposit, and I had no idea what was going on. They took $1500 as a security deposit for just a 4-night stay in Detroit, and I tried over and over to contact them through VRBO but no luck. It's been two days now since I left, and my deposit still hasn't been returned. The fact that the owner isn't responding and can't be reached through the website has me feeling really upset and let down. I definitely won't be using this platform again.