All reviews of Barbara Hanley
Review about: Avoya Travel
Cruise
When I booked a cruise in June 2021, I was promised a $300 ship credit froim Avoya. Upon boarding the ship in December, no credit from Avoya was on record. I immediately called, and the circus began. To summarize, three months later, 4 phone calls, over 25 texts and e-mails to the agent and customer service, no $300 reimbursement, and total silence--stonewalling--from Avoya. It was a total lie, apparently. I read dozens of identical reviews on other sites--promised credits that never happen. So unethical. So unfair. So unprofessional. Stay away from them.