All reviews of Barbara Hughes
Review about: CompleteCase
Online divorce papers
The first support specialist I work with was amazing, knowledgeable and helpful.
He told me that he would be there to help me till the very end which is one of the reasons why I chose to go with this company. However, after I had to make changes which did not get automatically updated that's when I started having an unpleasant experience. I would call only to get yelled at, spoken to sarcastically or was misinformed. I've tried several times to fix the situation by requesting call backs, writing emails and calling many times.
I finally was told that they have a history of all my changes and that a forms specialist would have to manually make them and I would be notified when it was done. So then I get an email stating that I need to tell them exactly what forms and what changes need to be made on the day my subscription ends and I can't even review the forms unless I pay for another month subscription