All reviews of Bernadine Schmeler
Review about: Vault Health
At-home COVID-19 test purchase
The COVID-19 test I bought for home use didn't have clear instructions on how to set up a Zoom call for supervised collection. Even after I made an account, I was confused navigating the website - it didn't help at all. But then, I talked to a lady named Amy, and she fixed everything super fast. She linked my purchase to my account and gave me detailed steps on how to connect with the test proctors. Amy was really nice and professional, showing great customer service skills.