All reviews of Berneice Fisher
Review about: Kipling
Personalized backpack order
I ordered a personalized backpack, but got the wrong one - a cheaper version. I reached out to customer service to fix it, but it took a bunch of calls just to get them to send me a return label. The reps kept giving me false hope and wrong info. After a ton of calls, they told me the backpack I wanted was out of stock, yet they still hadn't given me my money back. I'm really let down by this shady company.