All reviews of Beth Krall

  • Review about: Roamans

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pants, tops

    I gave it 2 stars ONLY because it wouldn’t let me do 1, or 0. I ordered the middle of May, received my 1st order June 5-6, returned everything RIGHT away. Nothing has been credited to my account. I called customer service June 15, waited on line for 70 minutes. Was told the wait was 20 minutes. I emailed June 16 and FINALLY got a response July 16 with absolutely NO answer to my questions. I emailed again on the July 16 and have gotten NO RESPONSE. Finally said chat was available, first time ever it said that, so I wrote my concerns and account information and when I sent it it said chat unavailable. Customer service is awful. If you do not have enough help then you should extend return times. NOTHING has been credited to my account. It was all returned in original packaging, with original return packing slip. I WILL NOT order from them again. You should not order from them. The things I ordered were not as depicted in pictures.