Roamans Reviews

: 13
38% Would buy here again

Spotlight: What are our customers saying?
Write a review

A
Anita
Have to say that I am surprised at all the negative reviews here. Since 5 yrs ago, I had to entirely change out my wardrobe for various reasons and have been buying from Roamans/Woman Within since ...Read on
S
Sheryl J Monical
Bought grey biker shorts at the 3for 33. love them. Bought extra size larger, I loved them they were ordered along with a whole bunch of other stuff I think I spent $199 that day but the gray ones ...Read on
R
ryjrtft
that I am surprised at all the negative reviewCustomer -support- number +1.8.0.5.3.0.1.7.0.4.2... phone number +1...8O5(...301...7042... Customer service helpline ...number. +1.8.0.5.3.0.1.7.0.4....Read on
K
Kathleen
I have received many catalogs and emails from Roamans and woman within. My issue is their so called sale tactics. specifically the BOGO and a certain percentage off. They always without fail bump u...Read on
B
Beth Krall
I gave it 2 stars ONLY because it wouldn’t let me do 1, or 0. I ordered the middle of May, received my 1st order June 5-6, returned everything RIGHT away. Nothing has been credited to my account. I...Read on

All reviews (13)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    tunics, a few pants & shorts

    Have to say that I am surprised at all the negative reviews here. Since 5 yrs ago, I had to entirely change out my wardrobe for various reasons and have been buying from Roamans/Woman Within since then. I think I have returned 4 items - one blouse had darts in wrong spot, one Tshirt tunic was too large, the color of one T was not as pictured (and it had to be a specific color to wear under a sweater) and one pack of underwear did not fit because I am oddly proportioned -and that is out of several dozen items. I do have to pay attention when ordering - prints can cost more than plain fabric, an item in this season's fabric can cost more than last season's and there are some items not quite available yet, but the expected ship dates have largely been met or they shipped earlier. And I do read the customers' reviews of items and they have warned me off buying a few items. They do not ship fast, that I will grant you, but I've learned to adjust my expectations because I like the products. I bought basic knit shorts recently for sleeping and I was very impressed by the quality. They have a few styles that I know work for me and I buy again and again. Of course my style needs are minimal since I am retired. My husband has remarked when we have been out in public that looking around at other women, my clothes are more appropriate, attractive and flattering than the vast majority and I have received compliments from women, as well. And some ask if I have ironed the cotton tunics and no, they are just fine washed and dried gently. Usually I watch for sales of some sort, realizing that close-outs from last season might be sold out in popular sizes. My experience has been consistently good and I've appreciated them even more during the pandemic.

    Well, my experience has been a pure and total internet retail headache - on hold for over 25 minutes in an attempt to learn the status of my order after waiting nearly a month. Sent an email and that took a week for a response indicating I could not change or cancel the order - all this blaming covid BS....even after having received an email indicating one of the items I had ordered was not on sale for half the price I would be charged. THE MOST UNPROFESSIONAL DESPICABLE "CUSTOMER SERVICE" EVER!!!!

    Absolutely THE worst customer service ever!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Grey biker shorts

    Bought grey biker shorts at the 3for 33. love them. Bought extra size larger, I loved them they were ordered along with a whole bunch of other stuff I think I spent $199 that day but the gray ones the ones I bought for wearing with navy blue and black shirts as well as very colorful shirts were made out of very thin material and not that tight they've had plenty of room I wore them for 2 hours and they've been going to rip and they pop threads all up and down the back seam the front seam and the side seams I'm very disappointed


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    ghnkghb

    that I am surprised at all the negative reviewCustomer -support- number +1.8.0.5.3.0.1.7.0.4.2...
    phone number +1...8O5(...301...7042...
    Customer service helpline ...number. +1.8.0.5.3.0.1.7.0.4.2...s here. Since 5 yrs ago, I had to entirely change out my wardrobe for


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Many in the past

    I have received many catalogs and emails from Roamans and woman within. My issue is their so called sale tactics. specifically the BOGO and a certain percentage off. They always without fail bump up the price of the clothing from the regular price. I find this dishonest. There is not "sale or discount or savings " at all.Therefore I do not wish to do business with companies like this. Now I wish I could get them to stop sending me their catalog.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pants, tops

    I gave it 2 stars ONLY because it wouldn’t let me do 1, or 0. I ordered the middle of May, received my 1st order June 5-6, returned everything RIGHT away. Nothing has been credited to my account. I called customer service June 15, waited on line for 70 minutes. Was told the wait was 20 minutes. I emailed June 16 and FINALLY got a response July 16 with absolutely NO answer to my questions. I emailed again on the July 16 and have gotten NO RESPONSE. Finally said chat was available, first time ever it said that, so I wrote my concerns and account information and when I sent it it said chat unavailable. Customer service is awful. If you do not have enough help then you should extend return times. NOTHING has been credited to my account. It was all returned in original packaging, with original return packing slip. I WILL NOT order from them again. You should not order from them. The things I ordered were not as depicted in pictures.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    4 tops, 2 Bras, 3 jeans

    No reason it should take a month after ordering and still not be shipped. Really poor service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    11617440106

    Ordered on 4/26. Finally left warehouse on 5/12. Was not a backorder. Never explained why the delay. It is now 5/24 and I have learned it will not be here before 5/31. No explanation. Very poor customer service. I have marked Roamans and all companies they are affiluated with as companies I will not purchase from in the future. Too much competition to allow companies who treat their custmers with disrespect.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    11617440106

    Items not delivered as promised. Tracking proves it is somewhere in the US going back and forth between shipping posts.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Tops

    It has been two and a half weeks and has not left the warehouse. I ordered from other companies after ordering from Roamans and things were delivered within 7 days. One of the items was a large rug. They blame it on COVID. I blame it on poor business practices. I will never use Roamans again and will be throwing their catalog in the garbage.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sweater

    Ordered a sweater. Two weeks past and it had still not been shipped. Called to cancel order and was told it just now was being processed and could not be canceled. Funny thing is I was on the website as we were speaking and it still showed not shipped! Kind of feel like it's a bunch of BS! Won't order from them again!

    Your experience demonstrates the exact experience and treatment I've been subjected to! Additionally, though the order has not shipped I am told via email I may not make any changes nor cancel same - going on 5 weeks since placing the order - I totally agree with you, Samantha - PURE BS AND FINANCIAL RAPE - NO MORE!


Others also viewed