All reviews of Nancy Connell
Review about: Roamans
Several items totaling over $120
OMG. My credit card was charged twice for the same amount on 2 separate days. In addition my card was charged 2 more separate charges for supposed back order items that was included in the original charge. When calling to speak with someone about it I was given a run around answer and the associate could not explain why I was charged numerous times. I complained and said I wanted an explanation and wanted to know when the charges would be removed and she gave me a stock answer of the next business day. Really? So when I challenged that she told me she could just cancel the whole order! I then asked for a "supervisor" who gave me pretty much the same answer but said one of the charges would "probably" drop off the next business day. I said "probably"? He too could not explain what happened or guarantee the charges would drop off my card. I asked to speak with his supervisor then who asked for a screen shot from my bank and said he would forward to his technical department to find out what happened.This has prevented me from using my credit card somewhere else as I would then be over my credit limit with over $150 of extra pending authorizations. I will never order again from this company. Too bad as I like their clothes. Hoping I do not have to dispute all this with my credit card company!