All reviews of Bill Roper
Review about: Toner Kingdom
Cannon 245XL Cartridge
Toner Kingdom will promise you the Sun,Moon and Stars and yet will do absolutely nothing. They highly advertise on all their websites a 36 month warranty on their products.That warranty does not exist. The cartridge we purchased from them stopped working a few months after we purchased it. With ample ink in the cartridge the printer can no longer recognize it. We e-mailed them about this and asked how do we obtain the warranty. They also advertise they will answer your e-mail within 24 hours. Not so either. It was a few days before they responded. They claimed they couldn't find our order and if we would send them the order number and buyer ID to not worry they would provide us with a satisfactory solution. We sent them what they requested and a copy of the receipt where we purchased it. We waited a few days without any response. We then sent this a second time the receipt showing order number and buyer ID. We waited a few more days. No response. We sent another e-mail requesting a response from them. Still nothing. I am pretty sure they figured we couldn't produce an order number or a receipt and this would give them an excuse to not warrant anything, Toner Kingdom has no intention of warranting anything or providing a satisfactory solution. We made a mistake purchasing from them but I hope this review will keep some one else from making the same mistake.