All reviews of Blaise Smith
Review about: Avoya Travel
Disney cruise booking
Our experience with the travel agent, Lorraine A, was absolutely terrible. Being first-time cruisers, we had to keep reminding her about deals and information for our Disney cruise that she seemed clueless about. When we asked for a clear breakdown of our travel plans in one email, she just sent us back to previous emails without actually helping us. And to top it all off, after our cruise, we were stuck at the port because the ground transport she arranged was nowhere to be found. Then she had the nerve to blame Disney transport and wouldn't give us a refund, even though we were never told how to contact our ground transport beforehand. Luckily, the cruise itself was amazing thanks to Disney, but dealing with Lorraine and Avoya Travel was a total nightmare. We won't ever use their services again and definitely wouldn't recommend them to anyone.